Dr. Lois James, DDS

DentistryFemale

Dr. Lois James, DDS is a Dentistry Practitioner in Ocean View, DE. She is accepting new patients. Be sure to call ahead with Dr. James to book an appointment.

Dr. James

Living Resources Inc.

17 Atlantic Ave Ste 4 Ocean View, DE 19970
Accepting new patients

Dr. James' Reviews

Likelihood to recommend Dr. James

4.2

Based on 25 ratings

5 Stars
72%
(18)
4 Stars
8%
(2)
3 Stars
0%
(0)
2 Stars
4%
(1)
1 Star
16%
(4)
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How likely are you to recommend
Dr. James?
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What went well
  • Appointment wasn't rushed (17)
  • Explained conditions well (17)
  • Listened & answered questions (16)
What could be improved
  • Didn't trust the provider's decisions (5)
  • Didn't explain conditions well (4)
  • Didn't listen or answer questions (4)
RecentHighestLowestMost Helpful
Reply Flag
I have been a patient of Dr. James for almost 6 years. Every visit has been 5 star! Dr. James is a consummate professional surrounded by a professional and courteous staff.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 14, 2020
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Reply Flag
Wonderful dental group!!! Have been coming here for the past 10+ years. Dr. James puts you completely at ease and she and her staff are extremely knowledgeable and friendly. From cleanings to crowns plus, I highly recommend this dental group for best service.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diane O – Feb 05, 2020
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Reply Flag
Dr. James and staff are friendly and professional. They explained my treatment care plan and then gave me a copy for my records. I waited for 5 minutes to see the provider. The office is always clean .
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Didn't trust the provider's decisions
Helpful
Jan 07, 2020
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Reply Flag
Called a day ahead as new patient. Got an appointment for cleaning and xrays next day. Ended up having an extraction of old implant. Fit me in between other patients. Friendly staff, no problems!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 05, 2019
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Reply Flag
Dr. James and her staff were fantastic. They were well versed in their jobs, professional and proficient. Dr. James was knowledgeable in all areas, more than any dentist, orthodontist and periodontist I have seen in the past. She is full of happiness and joy with a beautiful smile!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan Dausch – Nov 05, 2019
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Reply Flag
Dr James and her staff were highly competent, and easy to work with.
What went well
No results
What could be improved
No results
Helpful
Gary H – Sep 19, 2019
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Reply Flag
A well run practice! Alway feel well cared for at Dr James’ office.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Doreen – Aug 07, 2019
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Reply Flag
Thank you Dr James and Deborah. very professional service.
What went well
No results
What could be improved
No results
Helpful
Aug 06, 2019
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Reply Flag
No wait. Very thorough. Great staff.
What went well
  • Appointment scheduling
What could be improved
No results
Helpful
Jul 26, 2019
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Reply Flag
Pleasant office. Even though I’m “dentalphobic” I don’t feel stressed in this office. Dr James and staff are extremely thorough. I’m happy I found dr James.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 19, 2019
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Reply Flag
I have been a patient of Dr. James for over 6 years and am totally satisfied. I have had major problems and she resolved all my issues. Her work is excellent as is her bedside manner. The office staff is friendly and efficient. I highly recommend Dr. James.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jane P. – Jul 18, 2019
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Reply Flag
They have a nice team! Good place with good people. Staff are very kind.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Moiber Rivera in Georgetown , DE – Jun 20, 2019
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Reply Flag
Excellent staff.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Apr 09, 2019
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Reply Flag
I'm very pleased with the dental care I have received from Dr. James. I had a gap between two crowns, in which food got caught after every meal. I had endured this problem of getting food caught for a long time until Dr. James became my dentist. I let Dr. James replace one of the crowns, and it solved the problem. She is a very knowledgeable and competent dentist and a nice person. Her dental hygienists do a great job, and her staff are all friendly and helpful.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Apr 05, 2019
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Reply
Poor customer service. Do yourself a favor and run to another dentist. This one will over charge you and provide you with a low quality of care.
What went well
No results
What could be improved
No results
Helpful
Mar 10, 2019
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Reply
Misdiagnosed, would not recommend her to anyone.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Feb 18, 2019
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Reply Flag
Always have had a fear of dentistry and I felt safe and well cared for at Dr James’s office. Thank you for caring
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
DE – Feb 06, 2019
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Reply Flag
Very assertive dentist and staff. I am very happy that I found Dr. James. Will be referring my family here.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Janice in Ocean View, DE – Jan 31, 2019
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Reply Flag
Went for an 'emergency' appointment (which took a week to get) and they said everything was fine but they would get me in right away if it happened again. So within 48 hours I was calling back and of course they got me right in this time. However, they failed to mention that they would charge me a follow up visit that is automatically denied by insurance. It is pretty sad when even the insurance company gasps at someone being charged. The doctors response was not kind.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Frankford – Jan 24, 2019
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Reply Flag
Poor quality of work and bad attitudes from staff. Went to Dr. James to have a crown fixed that had come loose after a few years-- it came loose again within 1 day. She then said it was likely that I had caused it, not that it may have been placed poorly. Had a filling worked on as well, and they were unwilling to schedule filling and cleaning on the same day--we live 45 minutes away! Very unaccommodating and inflexible. The receptionist/staff is very condescending and rude.
What went well
No results
What could be improved
No results
15 people found this helpful
Helpful
Ocean View, DE – Sep 21, 2016
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About Me

Biography

Dr. Lois James, DDS is a Dentistry Practitioner in Ocean View, DE. She is accepting new patients. Be sure to call ahead with Dr. James to book an appointment.

Practice Areas

  • Dentistry

Frequently Asked Questions

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Where is Dr. Lois James, DDS's office located?

Dr. James' office is located at 17 Atlantic Ave Ste 4, Ocean View, DE 19970. Find other locations and directions on Healthgrades.

Does Dr. Lois James, DDS offer telehealth services?

Dr. James has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Lois James, DDS?

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Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Delaware
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

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Insurance Check

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Dr. James accepts

Accepted insurance can change. Please double-check when making an appointment.

(302) 537-4500

Dr. James accepts the following insurance:

Delta Dental
Delta Dental Premier

Locations

Practice

Living Resources Inc.17 Atlantic Ave Ste 4 Ocean View, DE 19970
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