I went in for a regular cleaning because I had visible build up below my gum line that I could not get rid of despite brushing and flossing. Dr. Kassem was really pushy about getting a deep cleaning procedure and wanted to charge my insurance for a deep cleaning and additional procedures. When I said I wanted to do a regular cleaning for now to get rid of the visible buildup, she became visibly upset and did the shortest and shoddiest deep cleaning I've ever had.

What went well

Staff friendliness
Wait times

What could be improved

Difficult to schedule appointment
Office environment
Appointment was rushed
Didn't listen or answer questions
Didn't explain conditions well
Didn't trust the provider's decisions

1 person found this helpful

Helpful

Daniel H. – Jun 03, 2018

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I love this place, although I have fear from dentists and dental procedures. The minute I walk in the office, I just feel so calm and at ease. Dr. Kassem and her staff greet me with a big smile. Dr. Lamise cares about her patients and informs her patients with details of procedures. Also she has a very educated and welcoming staff. I highly recommend this office to everyone and I'm sure you will not regret it.

What went well

Appointment scheduling
Office environment
Staff friendliness
Wait times
Appointment wasn't rushed
Listened & answered questions
Explained conditions well
Trusted the provider's decisions

What could be improved

No results

3 people found this helpful

Helpful

K. Shahin in Grand Terrace, CA – Mar 26, 2017

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I have had a bad experience at this dental office. Lamise who's the prime dentist at this office does not care about her patients. She did not return any of my phone calls after leaving several messages. Her office is not up to dental standards in cleanliness. She is rude and all she cares about is making money. I do not recommend anyone to visit her office.

What went well

No results

What could be improved

Difficult to schedule appointment
Office environment
Staff wasn't friendly
Appointment was rushed
Didn't listen or answer questions
Didn't explain conditions well
Didn't trust the provider's decisions

6 people found this helpful

Helpful

Anaheim, CA – Feb 10, 2017

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Dr Kassem has renewed my faith in dentistry. I hadn't gone to a dentist in years because of multiple bad experiences. I was referred to Dr Kassem by a friend who was uninsured and needed a lot of work done. She had such great things to say that I decided to try her out. I've had filings, a crown, and a cleaning done. She did an excellent job and was very patient with me. Plus, she has a great personality. I highly recommend her!

What went well

Appointment scheduling
Office environment
Staff friendliness
Wait times
Appointment wasn't rushed
Listened & answered questions
Explained conditions well
Trusted the provider's decisions

What could be improved

No results

5 people found this helpful

Helpful

Diane in Orange, CA – Dec 11, 2016

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Yesterday i had am emergency problem with a tooth. Ashok Metha in Tustin had performed two crowns next to each other. I call early Saturday to see if she could see me to relieve the excruciating pain i had suffered all night. Her office was beautiful and welcoming. She said that my crowns were not put in correctly and there was a gap between the two leaving space for infection. She adjusted my crowns and assisted my painful tooth with ease. Very caring and compassionate. Shes my new dentist.

What went well

Appointment scheduling
Office environment
Staff friendliness
Wait times
Appointment wasn't rushed
Listened & answered questions
Explained conditions well
Trusted the provider's decisions

What could be improved

No results

4 people found this helpful

Helpful

Renee Cochran in Tustin, CA – Aug 14, 2016

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Reply

lacks self respect

What went well

Wait times

What could be improved

Difficult to schedule appointment
Office environment
Staff wasn't friendly
Appointment was rushed
Didn't listen or answer questions
Didn't explain conditions well
Didn't trust the provider's decisions

2 people found this helpful

Helpful

John Wisconsin in Anaheim, CA – Jun 04, 2016

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Reply

Office has clean atmosphere, friendly staff, friendly Doctor, everyone was professional in their approach. The Doctor is knowledgable and proficient.

What went well

Appointment scheduling
Office environment
Staff friendliness
Wait times
Appointment wasn't rushed
Listened & answered questions
Explained conditions well
Trusted the provider's decisions

What could be improved

No results

5 people found this helpful

Helpful

San in Orange, CA – Apr 13, 2016

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About Me

Care Philosophy

"We are honored that you are considering us for your care, and we don't take this responsibility lightly. Our dental practice is devoted to restoring...Read more

Biography

The practice of Lamise Kassem, DDS provides quality dentistry for people of all ages. We offer a wide range of dental services including preventive,...Read more

Practice Areas

Dentistry
General Medical Practice

Education

2000

University of Detroit Mercy School of Dentistry

Medical School

1996

University of Michigan

Undergraduate School

1996

University of Michigan / Ann Arbor

Undergraduate School

Languages

English
Arabic
Spanish

Frequently Asked Questions

What is the best way to schedule an appointment with Dr. Lamise Kassem, DDS?

Find contact information here to make an appointment.

What other Dentistry Practitioners practice nearby?

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Does Dr. Lamise Kassem, DDS accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

What conditions does Dr. Lamise Kassem, DDS treat?

Dr. Kassem frequently treats the following conditions: Abscess, Bad Taste in Mouth, and Canker Sore. See more on Healthgrades.

What is Dr. Lamise Kassem, DDS's office address?

Dr. Kassem's office is located at 1717 Old Tustin Ave Unit B, Santa Ana, CA 92705. You can find other locations and directions on Healthgrades.

What languages is Dr. Lamise Kassem, DDS fluent in?

Dr. Kassem is able to speak Spanish, Arabic, and English. View profile to see all.

How much experience does Dr. Lamise Kassem, DDS have?

Dr. Kassem has over 22 years of healthcare experience.

Does Dr. Lamise Kassem, DDS receive good ratings from patients?

There is a star rating of 4.9/5 for Dr. Lamise Kassem, DDS. Patients say that the appointment wasn't rushed. See all patient feedback on Healthgrades.