Likelihood of recommending Dr. Gentile to family and friends
based on3total surveys
Key Survey Insights
Experience with Dr. Gentile
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Dr. Gentile's Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
Under 10 minutes(2)
Dr. Gentile Says:
I am sorry for your dissatisfaction. I practiced at Small Smiles in Lynn for a very short period of time since I too was very dissatisfied with the operations of the practice. There was no such thing as an "appointment," but rather the patients that showed up were split between the four doctors that were present, with the office staff completely disregarding time for procedure and complexity.