Dr. Jill Hayes, DMD

PeriodonticsFemaleAge 63

Periodontics

Dr. Jill Hayes, DMD is a Periodontics Practitioner in Louisville, KY and has over 32 years of experience in the medical field. She graduated from University of Louisville / School of Dentistry in 1990. Her office accepts new patients.

Dr. Jill Hayes, DMD

Periodontal Care Center, Louisville, Ky

3409 Stony Spring Cir Louisville, KY 40220
Accepting new patients

Make an Appointment

(502) 499-6171

Accepting new patients

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Kentucky
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Hayes treats your condition or procedure

Dr. Hayes' conditions and procedures:

  • Gingivitis
  • Gum Disease
  • Non-Surgical Gum Treatment
  • Root Planing
  • Teeth Scaling

Insurance Check

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Dr. Hayes accepts

Accepted insurance can change. Please double-check when making an appointment.

(502) 499-6171

Dr. Hayes accepts the following insurance:

Aetna
Dental DPPO
Ameritas
Ameritas PPO
Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield PPO
Delta Dental
Delta Dental PPO
Delta Dental Premier
Dental Network of America
Dental Network of America DPPO
DenteMax
Guardian
DentalGuard Preferred
Humana
Humana PPO
Principal Financial Group
Dental PPO
Total Dental Administrators PPO
Total Dental Administrators PPO PPO
United Concordia
Advantage Plus PPO
UnitedHealthCare
Dental

Dr. Hayes' Reviews

Likelihood to recommend Dr. Hayes

4.0

Based on 16 ratings

5 Star
75%
75%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
25%
25%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
Deceptive Care and Billing Practices
Jill Hayes refused to work with me and my insurance to resolve billing disputes. She even lied responding to my review saying I should have went to her office to resolve. I have 2 insurances and her office still made me pay up front. I paid it because I trusted her and then she performed unnecessary procedures to avoid refunding money owed after insurance paid, as of this date my insurance says she still has not called them back to resolve the issue. Additionally, she failed to bill all procedures to the insurance co., a violation of their policy, it was done to charge me full price instead of getting the insurance reimbursement pay. Much better off to use office that does NOT bill insurance, you can bill it yourself later. I ended up paying 3 times more than if I would have went to an office that did not bill insurance and no unnecessary procedures would have been done. I have spent my life in healthcare and could not live with myself if I did this to others.
Helpful
Kelly Williams – Feb 02, 2022
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Reply
I can't say enough great things about Dr. Bassett! She has saved me from dentures thanks to LNAP, who wouldn't be grateful? She is kind and exhibits genuine concern. I have been her patient for nearly 20 years. She is ALWAYS on the cutting edge of the newest, best procedures and is conscientious of making sure you aren't in pain. her!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Janet Chesher in Louisville, KY – Aug 31, 2018
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Reply
Dr. Jill Hayes and her staff are excellent! She took the time to explain the laser procedure benefits, costs, etc. with complete clarity and professionalism. For the first time in my life, I can get my teeth cleaned free from pain. I highly recommend Dr. Hayes and her staff!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Louisville, KY – Oct 21, 2017
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Reply
Dr. Hayes performed the LANAP procedure on me, which was successful in building bone and stopping discomfort of many years around a problematic implant performed by another dentist. I needed one follow up treatment in that area and have since had no gum discomfort of any kind. I continue to have routine cleanings, including antiinfective laser therapy, and am totally satisfied with my care and dental health! I highly recommend Dr. Hayes!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Sue Biasiolli in Louisville, KY – Sep 16, 2017
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Reply
Dr. Jill restored my receeding gums. She is very skilled, very personable and a very effective communicator. Her ofice staff is wonderful. Overall, I am extremely pleased with overall experience. Thank you Dr. jill.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
S. Ratmiroff in Louisville, Ky – Feb 25, 2017
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Reply
I would certainly recommend Dr. Jill to anyone. I came to her office on a recommendation and with a mess in my mouth and gums. I was afraid to have 5 teeth out, at once, but with the laser it was a breeze and the laser treatments on my gums have done wonders. It is pricey, but more than worth it.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ann Morehouse in Louisville, KY – Feb 25, 2017
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Reply
I have been to Dr. Hayes Harris Bassett many times in the last 30 years and she is extremely thorough and I trust her completely. I would highly recommend her to anyone.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Louisville, KY – Aug 04, 2016
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Reply
My husband was referred to Dr Hayes for deep pockets & bone disintegration. My husband is Japanese & Dr Hayes explained the diagnosis and treatment so that my husband clearly understood. I became a patient & had Pinhole surgery on every tooth due to receding gums. We are both progressing wonderfully! She is highly skilled.She loves her work & her patients, & she is available to her patients. She has saved our teeth with minimally invasive procedures! She is a superior practitioner. We love her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Deborah A in Louisville, KY – Jun 30, 2016
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Reply
Our dentist suggested I see a periodontist, and my husband and I made the mistake of seeing Dr. Jill Hayes Bassett. The strategy of this office is to claim that your situation is dire, and if you don't get expensive and painful work done, you will lose your teeth. Luckily, I did extensive research and got second opinions from other dentists in Louisville because I knew something was not right. Be very skeptical of this practice selling unneeded gum grafts that cause permanent damage.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
10 people found this helpful
Helpful
Carol in Louisville, KY – Jun 26, 2016
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Reply
Dr Jill did some gum graphs on me to alleviate a growing problem. She was great! Explained everything that was going to happen, answered every one of my questions and helped me understand what my role was in my successful recovery. She not only was knowledgeable and professional, she was patient and put me at ease. Her follow up care was thorough as well. I no longer have any problems but would definitely go back to her if I ever needed more help.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Judy B in Fisherville, KY – Mar 13, 2016
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Reply
Dr. Hayes laser techniques did wonders for me and kept me from losing a couple teeth that 3 former dentists were eager to pull. She treats her patients very nicely and her staff is amazing. I highly, HIGHLY recommend!
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Craig K in Louisville, KY – Jan 08, 2016
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About Me

Care Philosophy

I love my job becasue I use a laser to treat gum disease. Laser gum treatment is much superior to traditional flap surgery because it kills germs trapped...Read more

Practice Areas

  • Periodontics

Education

2006
CLAYTON COLLEGE OF NATURAL HEALTH
1992
University of Kentucky / College of Dentistry
Residency Hospital
1990
University of Louisville / School of Dentistry
Medical School
1986
University Of Louisville
Undergraduate School
,

Frequently Asked Questions

Is Dr. Jill Hayes, DMD accepting new patients?

Dr. Jill Hayes, DMD generally accepts new patients on Healthgrades. You can see Dr. Hayes' profile to make an appointment.

Does Dr. Jill Hayes, DMD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Hayes accepts your insurance.

What are Dr. Jill Hayes, DMD's top areas of care?

Dr. Hayes frequently treats Gingivitis, Gum Disease, and Non-Surgical Gum Treatment. See all procedures and conditions Dr. Hayes treats.

Where is Dr. Jill Hayes, DMD's office located?

Dr. Hayes' office is located at 3409 Stony Spring Cir, Louisville, KY 40220. Find other locations and directions on Healthgrades.

Does Dr. Jill Hayes, DMD offer telehealth services?

Dr. Hayes has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Jill Hayes, DMD?

Find contact information here to make an appointment.

Locations

Periodontal Care Center, Louisville, Ky

Periodontal Care Center3409 Stony Spring Cir Louisville, KY 40220
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