Dr. Gordon Kent I, DMD
Smile Center
4427 Union Rd Buffalo, NY 14225Accepting new patients
Dr. Kent I's Reviews
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What went well
- Appointment scheduling (32)
- Wait times (31)
- Office environment (30)
What could be improved
- Didn't explain conditions well (7)
- Didn't trust the provider's decisions (7)
- Appointment was rushed (6)
Reply Flag
One of the best DECISIONS
I ever made.
The workman ship and Artistry was Amazing.
What went well
No results
What could be improved
No results
Karen Cassata. – Oct 24, 2019
Thank you. We strive to make appointments as...Read More
Reply Flag
Staff is so nice. Dr Kent does great work!
What went well
- Appointment scheduling
- Office environment
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kim – Oct 10, 2019
Thank you! We offer top-notch care and customer...Read More
Reply
Dr. Kent was needlessly arrogant and rude. From now on, I'll be visiting a dentist who treats patients with respect.
What went well
No results
What could be improved
No results
Sep 20, 2019
Reply Flag
Went to Smile Center for a set of dentures, Dr Kent is very professional and so is all his staff. My dentures look great!!
What went well
No results
What could be improved
No results
Sue H – Sep 11, 2019
Sue, thank you very much for your kind words and...Read More
Reply Flag
Dr. Kent and his team helped me out immensely with all of my dental needs & i would wholeheartedly reccomend them again and again !
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Gerald S Jones in BUFFALO, NY – Jun 05, 2019
Thank you so much for taking the time to share...Read More
Reply Flag
Great staff very friendly, Mary dental hygienists is very friendly and makes you relax, Great service A+++
What went well
No results
What could be improved
No results
Apr 11, 2019
We are glad you came in to see us! Thank you for...Read More
Reply Flag
I was having a lot of pain and the reception staff was really great about getting me in to be seen really quickly, even as a new patient. Everyone there is so friendly...from the staff to the technicians to the dentists. The doctors are very gentle and explain everything they're doing (great for those who are fearful of dental work!) and a little bonus is that they have massaging chairs, which kept me distracted during my (very fast!) root canal.
What went well
No results
What could be improved
No results
Apr 04, 2019
We strive to make each of our patients feel as if...Read More
Reply Flag
Dr Kent & staff are amazing...zero fear of dentist now ... from the reception staff to the office staff everyone is just simply amazing... I have never waited more than 5 minutes to be seen when i come in for an appointment & the reception staff all know my name when i walk in ...I highly recommend this practice
What went well
No results
What could be improved
No results
Deena Fischer in Buffalo , NY – Feb 15, 2019
We are glad to hear that you are happy with your...Read More
Reply Flag
I have never felt more welcomed as I do when I come to this practice. My first few visits were due to a bad tooth and they were great! They are patient, so very well mannered & always work with me in every way they can. Dr. Kent & all other employees here go above and beyond. Highly reccomend!!
What went well
No results
What could be improved
No results
Laura Petrell in Lancaster, NY – Feb 08, 2019
Thank you for taking the time to leave us such...Read More
Reply Flag
Dr. Kent was wonderful! I was very nervous about changing dental practices and I am so happy I found The Smile Center!! Dr. Kent was very kind and explained in detail what procedures were necessary going forward. The entire staff was wonderful!! (Especially Dominique.....she did a great job on my X-rays!!). Thank you!
What went well
No results
What could be improved
No results
Yvonne K in South Buffalo, NY – Jan 18, 2019
Thank you so much for taking the time to share...Read More
Reply Flag
Love the team at the smile center, especially my hygienist! Always so friendly and professional
What went well
No results
What could be improved
No results
Jan 18, 2019
Thank you so much for taking the time to share...Read More
Reply Flag
I can’t say enough good things about Dr Geise and his staff at The Smile Center. I have a phobia of the dentist and also an emergent need to be seen. They were able to see me within 24 hours and have been nothing but helpful, kind, and reassuring with every visit since. They offer options for patients that require sedation due to phobia, which is wonderful for people like me! I will not hesitate to recommend The Smile Center to anyone in need of excellent dental care.
What went well
No results
What could be improved
No results
Nicole Johnson in Buffalo , NY – Jan 11, 2019
Thank you for your valuable feedback! We...Read More
Reply Flag
So far so good, getting ready to have the work done but everyone is friendly and caring to a coward like me!
What went well
No results
What could be improved
No results
Tom in Buffalo – Dec 19, 2018
Thank you for your valuable feedback! We...Read More
Reply Flag
Have been going here for close to 5 years. They implement great technology, such as text reminders and provide a high level of customer service
What went well
No results
What could be improved
No results
Amado K Figueroa in CHEEKTOWAGA, NY – Dec 13, 2018
Thank you for your kind comment and for your...Read More
Reply Flag
Have never had a negative experience. Staff is professional, prompt and carong
What went well
No results
What could be improved
No results
Dec 10, 2018
Thank you for your kind comment and rating! We...Read More
Reply Flag
My son had a dentist appointment today .He has to get a filling in his left Molar .I paid for the medicine that he has to have when next week Monday 12/10/18 .I hope this will help his tooth. Mary took care of him .She did some x-ray .Then did the cleaning. He rinsed his mouth out with water and then rinsed with mouth wash.
What went well
No results
What could be improved
No results
Cheektowaga , NY – Dec 04, 2018
Thank you for your kind comment and rating! We...Read More
Reply Flag
Dr. Kent's office helped me with a problem I developed while with another dentist. They saw me immediately, took care of it, and i have been with them ever since. They objectively give me my options and explain them to me. I have full confidence in them.
What went well
No results
What could be improved
No results
I lopez in Buffalo, NY – Nov 30, 2018
Thank you for your kind comment and rating! We...Read More
Reply Flag
Fantastic job quick and easy the whole staff is awesome think I have found my new dentist office Thanks
What went well
No results
What could be improved
No results
Shawn Wheeler in Cheektowaga , NY – Nov 29, 2018
Hi Shawn, thank you very much for such a great...Read More
Reply Flag
Dr. Kent has always been friendly and compassionate. I had a cleaning with Mary and it went very well! She was gentle and considerate. I felt understood and listened to. I wasn't rushed. I appreciated that she kept checking in with me to make sure I was comfortable!
What went well
No results
What could be improved
No results
Nov 21, 2018
Thank you very much for such a great review! It...Read More
Reply Flag
It was great from talking to Ashlei to get me in quick because I need two teeth pulled, come to find out, before I have to start chemo. The staff is great to make special provisions for me. I do not like going to the dentist!! But Ashlei the intake nurse and Laura left me feeling better about coming in to get me all fixed up. Thank you all!!
????????????
What went well
No results
What could be improved
No results
Lisa Neumann in Buffalo , NY – Nov 16, 2018
Hi Lisa, thank you very much for such a great...Read More