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Dr. Felix Gen, DDS

Orthodontics & Dentofacial Orthopedics ·  Male

Dr. Gen
5827 Mayfield Rd Mayfield Heights, OH 44124

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Dr. Felix Gen, DDS is an orthodontics & dentofacial orthopedics practitioner in Mayfield Heights, OH and has been practicing for 21 years. He graduated from Case Western Reserve University School Of Medicine in 1996 and practices orthodontics & dentofacial orthopedics.


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(440) 442-3525

Dr. Gen accepts the following insurance:

Ameritas
Ameritas PPO
Assurant Health
DHA Premier
Dental Network of America
Dental Network of America DPPO
DenteMax
Guardian
DentalGuard Preferred
Humana
Humana PPO
MetLife
MetLife PDP
Principal Financial Group
Dental PPO
Total Dental Administrators PPO
Total Dental Administrators PPO PPO
United Concordia
Advantage Plus PPO
National Fee-for-Service
UnitedHealthCare
Dental

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No board actions found for the years we collect data
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About Me

Biography

Dr. Felix Gen, DDS is an orthodontics & dentofacial orthopedics practitioner in Mayfield Heights, OH and has been practicing for 21 years. He graduated from Case Western Reserve University School Of Medicine in 1996 and practices orthodontics & dentofacial orthopedics.

Practice Areas

  • Orthodontics & Dentofacial Orthopedics

Education

1998
State University Of New York
Residency Hospital
1996
Case Western Reserve University School Of Medicine
Medical School
1995
Case Western Reserve University School Of Medicine
Undergraduate School
1998
1996
1995

Languages

  • Russian
  • English

Dr. Gen's Reviews

Likelihood to recommend Dr. Gen

3.7

Based on 23 reviews

5 Stars
65.21739130434783%
(15)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
4.3478260869565215%
(1)
1 Star
30.434782608695652%
(7)

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Average Wait Time
  • 10 – 15 minutes
Dr. Gen's Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Felix Gen, DDS
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Dr Gen is a perfectionist! My son and I both saw Dr Gen and our teeth look beautiful. He takes his time to be sure your teeth will look perfect. His staff is so friendly and the office is very clean.
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Best experience again, will bring the rest of the kids when it's time, amazing staff, latest technology, amazing digital communication all around a wonderful experience
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Great experience! Very professional and kind staff! Can’t stop admiring Dr. Gen’s educational and management abilities! Extremely happy with an outcome! Thank you Dr. Gen! I will make sure to come back with my second child!
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Dr. Gen Orthodontics is the best! We have had 2 children as patients and their office has that rare ability to mix professionalism with the warm atmosphere of visiting friends. They are simply wonderful and a very special orthodontics office. They spend extra time and care to make sure the patients are comfortable and happy. They provide you with games, competitions, rewards, and more. Who knew braces could be fun? The staff is always happy, friendly and easy to work with a kids busy schedule.
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Dr. Gen is a fantastic orthodontic and his staff are extremely helpful. Both locations are very nice, clean, and welcoming. I really felt cared for seeing Dr. Gen and would strongly recommend him to anyone looking for orthodontic treatment.
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Dr. Gen is a very competent orthodontist. However, scheduling appointments is very difficult. There are no evening hours at all, and the staff is working between two offices, so available slots in the time frame you are looking for and at the office you want are limited. If you are a working parent, you will have to take time off from work, and take your child out of school. Getting an urgent appointment is even harder.
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I'm sure he's a great orthodontist, however, his staff's customer service is terrible. For a full time working adult, his consultation hours are not ideal. I had to schedule twice. Additionally, after my second appointment, they tried to change it by calling me 3 times. I'm not from here and when my GPS wouldn't pull up their location, on my way to their appointment, they couldn't help me. When I got there 15 minutes late (after I called lost) they turned me away. I never saw the doctor.
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Excellent experience!! Took my 6 year old for thexample first tim . Everyone from the front desk to the staff was incredibly helpful and kind!! Beautiful office too ??
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