Dr. Evelyn Ortiz-Castillo, DMD
Accepting new patients
Dr. Evelyn Ortiz-Castillo, DMD is a Dentistry Practitioner in Orlando, FL. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Ortiz-Castillo to book an appointment.
4808 New Broad St
Accepting new patients
Dr. Evelyn Ortiz-Castillo, DMD
Dentistry
Baldwin Park Family DentalOrlando, FL 32814
4808 New Broad St
Dr. Ortiz-Castillo's Reviews
Likelihood to recommend Dr. Ortiz-Castillo
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What went well
- Appointment wasn't rushed (13)
- Explained conditions well (13)
- Listened & answered questions (13)
What could be improved
- Appointment was rushed (1)
- Didn't explain conditions well (1)
- Didn't listen or answer questions (1)
Reply Flag
I do recommend Dr. Ortiz-Castillo to all looking for a dentist. She is kind and caring and her staff reflects that.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tavares, FL – Jun 23, 2019
Reply Flag
I was a walk in and new patient. They were very accommodating.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Apr 29, 2019
Reply Flag
I had so much anxiety about the dentist that I stayed away for 10 years but Dr. Ortiz and her staff really put me at ease and made it a truly painless and pleasant experience.
What went well
No results
What could be improved
No results
Jan 10, 2019
Reply Flag
The entire team did an outstanding job! I would certainly recommend Dr. Ortiz and her staff to my friends and family.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 11, 2018
Reply Flag
Everyone of staff is very friendly and make the visit the best you can have at a dentist. Liz is great!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 27, 2018
Reply Flag
The hygienist insisted that I have a full set of x-rays plus a Panorex. I had a Panorex 6 months earlier and would have it sent over, that would not do. I didn't want the extra x-ray and the insurance company only covered one or the other. She continued to insist and took the x-ray without protection. The hygienist and dentist went on to tell me I needed three caps and needed to do it now. I had a second opinion and didn't need any of the work. I will not return to this dentist.
What went well
No results
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Orlando, FL – Sep 12, 2018
Reply Flag
Dr. Ortiz and the entire staff of Baldwin Park Family Dental are fantastic! They are so much more than a dentist office, they are a group of wonderful friends that I get to visit every time I have an appointment. I highly recommend this practice!
What went well
No results
What could be improved
No results
Michele in Orlando, FL – Mar 09, 2018
Reply Flag
Dr Ortiz has a very friendly and approachable approach. She made me feel very comfortable and well taken care of.
What went well
No results
What could be improved
No results
Mark Gilley in Orlando, FL – Feb 21, 2018
Reply Flag
Laurie, the dental hygienist is terrific. Because I have discomfort with water in my throat when I am in a full horizontal position, she tilts the chair up an stands as she cleans my teeth. Beyond the call of duty.
What went well
No results
What could be improved
No results
James Schirtzinger in Orlando, FL – Aug 03, 2017