Dr. Craig Jayroe, DDS
The Palm Beach Dental Spa, West palm Beach FL 33409
1920 Palm Beach Lakes Blvd Ste 116 West Palm Beach, FL 33409Accepting new patients
Dr. Jayroe's Reviews
Likelihood to recommend Dr. Jayroe
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What went well
- Office environment (29)
- Appointment scheduling (28)
- Appointment wasn't rushed (28)
What could be improved
- Didn't trust the provider's decisions (5)
- Appointment was rushed (4)
- Didn't explain conditions well (4)
Reply Flag
I recently contacted both of my insurance companies to file a complaint that Dr. Jayroe of Palm Beach Dental Spa was charging both of my insurance companies as my primary and collecting checks from both in addition to collecting a copay from me. I called Dr. Jayroe’s office today to follow up on my request for a copy of my records as well as for my husband and my two sons. The office manager Tara answered the phone and put me on hold. Dr. Jayroe came on the phone and started screaming at me calling me a liar for posting a prior review on him in reference to insurance fraud. I made the call to his office at 12:45pm and I can guarantee you that he did not have any patients or they would have heard him because his office is a small one man operation. He hung up the phone on me and I called back to request my records for the second time. He was screaming again and stated that he was going to contact his attorney for me and hung up the phone on me again. Unprofessional
What went well
No results
What could be improved
- Didn't trust the provider's decisions
Curlita Rogers – Aug 19, 2020
Reply Flag
Love this place!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jesus in West palm beach fl – May 08, 2018
Reply Flag
Best dentist in PB county. Very informative and kind and gentle and caring. Have referred him to many people who all have loved the office too. The office is clean and the office girls are all very friendly and helpful and sweet. If you want the best you will go to this office and see this dentist Palm Beach Dental Spa even has massaging chairs and a peaceful cloud and blue sky ceiling lights. Simply the best all around dental office !!!!!!!!!!!
What went well
No results
What could be improved
No results
Mar 08, 2018
Reply Flag
Dr. Craig is extremely funny and very talented. I enjoy the service light covers in the office and great music. I can't think of a complaint. Trust me, I don't let just anyone dig in my mouth.
What went well
No results
What could be improved
No results
Darryl Bain in West Palm Beach, FL – Aug 03, 2017
Reply Flag
Dr. Jayroe and Staff are very caring and friendly. I am not a fan of Dentist due to the fact my jaw locks open but Dr. Jayroe is considerate and helpful. I have found my Dentist and will not go anywhere else. Thank you for the warm welcome and the FANTASTIC atmosphere
What went well
No results
What could be improved
No results
Pam in Lake Worth, FL – May 21, 2017
Reply
Worst dentist He damaged my gums Failed to put crowns on correct and refused to fix them He insisted I pay him another exorbinant fee to fix crowns They rt
What went well
No results
What could be improved
No results
jenny in fl – Feb 01, 2017
Reply Flag
Great staff and doctor. I just moved to the area and found a great dental home quickly. Look forward to going back for my dental needs.
What went well
No results
What could be improved
No results
Tony S. in Lake Worth, FL – Nov 11, 2016
Reply
He put two crowns on incorrectly. Refuses to fix them says I have to pay again til he gets it right. I am in pain and cannot afford to fix them I paid cash. All the others fix them
What went well
No results
What could be improved
No results
no in fl – Jan 31, 2016