Dr. Claude Hearn, DMD

Dr. Claude Hearn, DMD

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Dentistry | Male

9 reviews| Leave a review
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Learn about this dentist

Care Philosophy

Dr. Hearn practices Dentistry at 1 location in Winter Haven, FL.

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Dr. Hearn's Experience

1
Practice Areas

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Conditions Treated

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Procedures Performed

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Background Check

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Languages Spoken

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Memberships & Professional Affiliations

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Visiting Dr. Hearn

Dr. Hearn accepts 11 insurance carriers

Dr. Hearn's Reviews

Likelihood of recommending Dr. Hearn to family and friends
3
based on 9 total surveys (4 with reviews)
Dr. Hearn's Performance
  • Trustworthiness
    VERY GOOD
  • Explains condition(s) well
    VERY GOOD
  • Answers Questions
    VERY GOOD
  • Time well spent
    GOOD
Office & Staff Performance
  • Scheduling
    GOOD
  • Office environment
    VERY GOOD
  • Staff friendliness
    FAIR
  • Average wait time
    10 to 15 minutes
Patient Reviews (4)
in Winter Haven, FL |
Dr Hearn is great, He is a Picasso of dentist. No kidding this man is an artiest. Finding a good Dentist in WH is becoming a religious experience. I am a elderly man 6'1290LBS. I have a lot of trouble with his assistant, a little blond haired female. She taps on my teeth, I ask her not to because it hurt, She rolled her eyes and wrote in my chart. She began the examination again, and taped even harder and more extensively. Now if she treats me like this what is she doing to others?
in Winter Haven, FL |
My family and I have gone to this practice for years but we are switching now! The hygienists are great, I only see Dr. Hearn for 2-3 minutes but Brenda the office manager has become rude, obnoxious, and extremely unprofessional. She inappropriately berated me to my husband's face not once but TWICE! She has made rude comments about my employer's dental insurance and claimed I was rude on the phone when I questioned why their charges are so much more expensive than what insurance pays. OVER IT!
He's an awesome dentist unfortunately he has staff that runs all his business away. Brenda at the desk is extremely rude and has horrible bedside manner. I won't ever go back because of her and not the dentist.
Winter Haven, FL |
The Dentist is great. The dentist assistant is good. Even had two cleanings this year, that was great. All is good, except the office worker, Brenda. She is very loud in the office and on the phone. She is rude. She hung up on me twice. She made several negative comments about dental insurance. Even to the point of saying that my insurance lies. She needs a lot of customer service lessons. I am new to Winter Haven, Florida from out of town. I really want to stay with this dentist. Sad patient
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Dr. Hearn's experience matches your search based on the following criteria:

  •  Specializes in Dentistry
  •  No malpractice claims found
  •  No sanctions found
  •  No board actions found

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for Florida.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Conditions Treated

Dr. Hearn does not have any conditions listed. If you are Dr. Hearn and would like to add conditions you treat, please update your free profile.

Languages Spoken

  • English

Memberships &
Professional Affiliations

Dr. Hearn does not have any memberships or affiliations listed. If you are Dr. Hearn and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Dentistry

Procedures Performed

Dr. Hearn does not have any procedures listed. If you are Dr. Hearn and would like to add procedures you perform, please update your free profile.