Dr. Brian Shields, DDS
Demotte Physicians Inc.
520 8th Ave Ne Demotte, IN 46310Accepting new patients
Dr. Shields' Reviews
Likelihood to recommend Dr. Shields
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What went well
- Appointment wasn't rushed (19)
- Explained conditions well (19)
- Listened & answered questions (19)
What could be improved
- Appointment was rushed (7)
- Didn't explain conditions well (7)
- Didn't listen or answer questions (7)
Reply Flag
Very friendly and professional office. Explained everything to me perfectly. I would highly recommend them.
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Eileen Swayka – Feb 25, 2021
Reply Flag
Great staff. Great dentist. My family has been going for years. Dr. Shields and staff have done some pretty tedious repairs to my teeth. Yet has always made me feel comfortable with the procedure. If you are someone who fears the dentist. I would highly recommend this office. They really take the worry and scariness out of the visit.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
John D. – Feb 09, 2021
Reply Flag
Does not care about the patient, only cares about the patients money or what they can con out of the insurance company.
What went well
No results
What could be improved
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Anonymous – Oct 28, 2020
Reply Flag
Always takes good care of me since I was a kid. :)
What went well
No results
What could be improved
No results
Susannah – Jun 18, 2020
Reply Flag
I feel very comfortable going therr and everyone is exceptionally nice. Never had to wait long and thry are good with getting you in for an appointment.
What went well
No results
What could be improved
No results
IN, none – Mar 05, 2019
Reply Flag
The office is always clean. Friendly, helpful, and informative staff. My children and I have never waited more than a few minutes for appointments to start. The hygienists are skilled and don't waste time.
What went well
No results
What could be improved
No results
MomOf3 in Hebron, IN – Nov 11, 2018
Reply Flag
Everyone is very friendly! Love my dental hygienist! Never have to wait. Great work. Fair prices.
What went well
No results
What could be improved
No results
Lynn in Demotte, IN – Nov 09, 2018
Reply Flag
Friendly staff, no wait in and out.
What went well
No results
What could be improved
No results
DEMOTTE, IN – Nov 06, 2018
Reply Flag
Very comfortable with Dr. Shields.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Rensselaer, IN – Apr 25, 2018
Reply Flag
I've had nothing but great experiences with Dr. Shields and his staff for a few years now and would recommend him to anyone.
I've never had "unnecessary work" done, it's always been just the opposite, work I'd thought that I'd needed they explained wasn't so.
His staff always co-ordinates my insurance coverage to the most economical path for what I need done, and what work I've had done by Dr. Shields has always been excellent.
What went well
No results
What could be improved
No results
Tim Barrett in Demotte, IN – Sep 06, 2017
Reply
Over a month ago I had a procedure. I paid up front. Insurance approved, but also paid Dr.. I have a credit of almost $500, which his office acknowledged when I called. I paid by credit card and requested they apply the credit back to my card. I was told we don't do it that way. Our accountant must review it and issue a check. That was about 10 days ago. I sent an email to Dr. Shields office today and am waiting for the next excuse. When you are on fixed income $500 is a lot of your income!
What went well
No results
What could be improved
No results
Plymouth, IN – Feb 27, 2017