Dr. Brian Fann, DDS
The Art of Dentistry - Brian Fann, DDS
1605 Nashville Hwy # 100 Columbia, TN 38401Accepting new patients
Dr. Fann's Reviews
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What went well
- Office environment (81)
- Staff friendliness (78)
- Explained conditions well (76)
What could be improved
- Appointment was rushed (11)
- Didn't trust the provider's decisions (11)
- Didn't explain conditions well (10)
Reply Flag
Dishonest company. They gave me a quote for work they said I needed to have done and assured me it wouldn't cost over a certain amount. They ended up charging me triple the amount they said I would owe, and tried to blame their ignorance on my insurance. I will never be back. There are many dentists out there. There has to be an honest one somewhere.
What went well
No results
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
Columbia – Jul 30, 2018
Reply Flag
You need to do more of the work. At first I had confidence in you but as time went by I lost all confidence in you. Girls do way to much of the work. Had temporary crowns fall off twice and one permanent crown fall off. Had a implant put in which only took 12 minutes and felt like he was in a hurry. Gave little information on implant procedure and my implant hurt very much the whole time until it had failed completely in 7 weeks. Then asked me if I had Diabetes like it was my fault. Had to leave
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Ronald in columbia tn – Mar 30, 2018
Hi Ronald, this is Dr. Fann at The Art of...Read More
Reply Flag
I was misdiagnosed on my initial visit I was in severe pain for 2 weeks after believing their diagnosis When I woke up from sedation: my lip was split and a tooth that was not on my plan of treatment had been pulled and my wisdom tooth An another had been left I had already paid what was not covered by our insurance on the original treatment plan but was told I owed more even though less work was done
What went well
No results
What could be improved
No results
Decatur, GA – Jan 10, 2017
Reply Flag
2 Concerns 1) When explaining work that needs to be done, provide the price that will come with the work. Don't just tell someone what work needs to be done and then try to schedule the work without having a price available. 2) When you floss teeth and pop the floss between the teeth & gums and they bleed that's because you are not taking time to do it carefully. Then I was asked if my gums always bleed, like there's a problem when there's not. My gums never bleed when I floss them.
What went well
No results
What could be improved
No results
Les in Columbia, TN – Aug 11, 2016
Hi Les, this is Dr. Fann with The Art of...Read More