Dr. Alder's Reviews

Likelihood to recommend Dr. Alder

4.9

Based on 71 ratings

5 Star	96%	96%
4 Star	1%	1%
3 Star	0%	0%
2 Star	0%	0%
1 Star	3%	3%

What went well

No reviews yet

What could be improved

No reviews yet

RecentHighestLowestMost Helpful

Outstanding!!!! The receptionists, dental assistants and dentist are the absolute best. This is the kindest, friendliest and cohesive group, they work well with each other. The office is well organized and very clean. Strict universal precautions are followed. Patients are treated to the best care here!!!

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

1 person found this helpful

Helpful

Darrin Dennis – Jun 10, 2021

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Great people and do a great job

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Jun 03, 2021

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ABSOLUTELY WONDERFUL!

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Sylvia – Jun 02, 2021

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Nice location, easy access in and out. Comfortable atmosphere, receptionist greeted me with a smile. Dr Brian was very nice to talk to. My hygienist (Stephanie) put me at ease and did a wonderful job, left feeling confidant with my smile:) I highly recommend Alder Dental !

What went well

Appointment scheduling
Explained conditions well
Staff friendliness

What could be improved

No results

Helpful

Apr 08, 2021

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Amazing, professional and the upmost quality work!!!

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Olivia Thiery – Mar 24, 2021

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Gret staff and engaging dentist. I’ve found my dentist for the many years to come. I appreciate the quality care I’ve received.

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

1 person found this helpful

Helpful

Mar 18, 2021

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Came in with sensitivity in a tooth. Dr Alder wound up doing a crown that cost $1600. During the crown procedure, there was quite a bit of pain. The sensitivity never went away and after several months, I went to another dentist who confirmed I really needed a root canal that will cost another $1500. Should have gone to the second dentist first.

What went well

Staff friendliness
Wait times

What could be improved

Didn't explain conditions well
Didn't trust the provider's decisions

9 people found this helpful

Helpful

Vancouver, WA – Feb 24, 2017

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As a guy that (previously) didn't like going to the dentist, my experience with Alder Family Dental has changed my attitude. The facility is warm and inviting, more like a family home than a medical office. The staff is friendly and professional. In the dental area, the professional staff is excellent and Dr. Alder is wonderful to work with. Prior to starting, I received an complete explanation of my procedure the result of which fixed an issue I'd been struggling with for years. Thanks!!

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

6 people found this helpful

Helpful

Tim P in Vancouver, WA – May 06, 2016

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Dr. Alder is awesome! I've only had two other dentists in my life that I have liked as well as him, one of which, Dr Stones in Salem, referred me to him. Dr Alder is very good at his craft. He is also very kind and patient with my special needs son. His office staff is very friendly but also professional.

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 people found this helpful

Helpful

Jeanie in Vancouver WA – May 06, 2016

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My husband and I started seeing Dr. Alder's father, also a dentist, almost 30 years ago. Brian went into practice with his father, and then took over the business when his dad retired. Brian keeps up to date on all the latest methods, is highly competent, and takes time to answer questions and respond to patient concerns. His staff are friendly and helpful. I highly recommend this office to anyone seeking a good dentist. You won't be disappointed.

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 people found this helpful

Helpful

Vancouver, WA – May 06, 2016

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Dr. Alder is the best dentist I've ever had. I recently got my husband to switch over to Dr. Alder and he agrees that the dental care and office atmosphere are superior. The entire staff is top notch and I get excellent care.

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

5 people found this helpful

Helpful

Kyle Bowen in Vancouver, WA – May 06, 2016

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Alder Dental is the office to go to! All of their staff, from the front office to the hygienists and assistants, they are all wonderful. Dr Alder is a caring and personable dentist and is always treating you as though you are his family. I wouldn't go anywhere else!

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

2 people found this helpful

Helpful

a happy patient in Vancouver, WA – May 06, 2016

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I love Dr. Alder?s office. Lisa and Rebecca at the counter are STELLAR! They work hard on my behalf with my insurance, fit appointments into my schedule and are always friendly and up beat. Suzanne is an incredible hygienist; thorough yet gentle and I feel confident in the treatment I get. Dr. Alder also does great dental work and is a nice, friendly guy. He makes me laugh at every appointment.

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

2 people found this helpful

Helpful

Julie in Portland, OR – May 05, 2016

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There is simply no better Dental office in Vancouver! I have always had a great experience, from the ladies at the front desk who take excellent care in making appointments and navigating the complications of insurance to the wonderful care that I receive in the back. I always know that my health and my comfort are their top priority. The office is also fun! You can always hear laughter through the office. Everyone seems to enjoy each other and their jobs. Why would you go anywhere else?

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 people found this helpful

Helpful

A Big Fan of Dr. Alder in Vancouver, WA – May 05, 2016

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My experience at Dr Alders office exceeded all of my expectations. Caring, knowledgable Doctor and staff. Real people who work hard for their patients. Amazing, quality, dental work in beautiful surroundings. Timely insurance filing and great financing options. Thank you all!

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 people found this helpful

Helpful

Diane M in Vancouver, WA – May 05, 2016

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Dr. Alder is one of the best dentists out there. He is always professional, on time, and happy! I've been going to him for years, and will continue to go as long as he practices dentistry.

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

2 people found this helpful

Helpful

Elise in Vancouver, WA – May 05, 2016

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Brian Alder is an EXCEPTIONAL dentist. Not only is he a perfectionist, but he is a dedicated provider of service, even after hours! I simply could not ask for any more! Love and appreciate you, Dr. Brian!!

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

2 people found this helpful

Helpful

Patty Holland in Vancouver, WA – May 05, 2016

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I have to strongly disagree with the bad review. I've had work done at this office for several years now. There have been two situations where the Dr felt I should be referred to someone else (one being all four wisdom teeth removed and the other was a very tricky root canal). Both times the Dr and the recptionists told me about several offices I could go to that were in my PPO. They wanted to ensure my treatments were met with the same high quality that their office provides.Which I appreciate!

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

1 person found this helpful

Helpful

Jenna Deans in Vancouver WA – May 05, 2016

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Be careful with this dentists office. I can say that Dr. Alders work is absolutely the best, but he will dismiss you from his practice if you try and chose your own specialist. He has special relationships that puts money back in his pocket for referring. He will waste your time. I was dismissed for this reason. I was referred to his periodontist of choice, this periodontist was out of my network (would have cost over $1000 per 4 quadrant cleaning), I found one in network and I was dismissed

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Wait times

What could be improved

Didn't trust the provider's decisions

7 people found this helpful

Helpful

Lake Oswego, OR – Apr 28, 2016

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Dr. Brian Alder, DDS

Dentistry

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Dr. Brian Alder, DDS

Dentistry

Office Hours

Wed

Thu

Fri

Tue

Locations

Alder Dental

At a Glance

Dr. Alder's Reviews

Likelihood to recommend Dr. Alder

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