Dr. Brett Handsman, DMD
Orthodontics & Dentofacial Orthopedics•Male
Accepting new patients
Springfield Orthodontics
173 Mountain Ave Springfield, NJ 07081Dr. Brett Handsman, DMD is a Orthodontics & Dentofacial Orthopedics Practitioner in Springfield, NJ. He is affiliated with Newark Beth Israel Medical Center. He is accepting new patients. Be sure to call ahead with Dr. Handsman to book an appointment.
Dr. Handsman's Reviews
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What went well
- Staff friendliness (327)
- Trusted the provider's decisions (327)
- Listened & answered questions (324)
What could be improved
- Long wait times (9)
- Difficult to schedule appointment (6)
- Office environment (5)
Reply Flag
Great experience with Dr. Brett & team! My daughter’s process for braces started 2 yrs ago when I was coming off disability & dreading the forseen expense! From the consultation of treatment & financials... through the whole experience, was painless!! They have very flexible payment plans & Dr. Brett & the whole team have a calming manner. They explained everything in what to expect & prepared my daughter for just in case things that may happen. The facility is very clean, they use the latest technology & they are very organized... with appointments & patients coming in/out...this was even apparent pre covid... I’m thankful I ended up at Springfield Orthodontics & didn’t just go with friend’s referrals for other places!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 11, 2021
Reply Flag
My boys have been seeing Dr Handsman for orthodonticsfor almost 18 months. We had to move in the middle of the treatment after we had paid up almost entirely for the treatment. Dr Handsman acknowledged that one my sons had almost 18 months to go with a new provider and the other had 6-8 months. But he would not refund more than 13% of the total cost. I asked for an explanation of how we arrived at the refund, which he refused to provide. I felt I was treated unfairly and did not realize that orthodontists can effectively do whatever they wish with your money without furnishing any details. Not sure if this is standard operating mode or just this practice. Be warned and do you research on how your orthodontist will handle a transition before signing up. In this day and age where customer service and transparency around what a customer owes you is standard business practice, anyone looking for orthodontic treatment and willing to pay up for it should be treated better than I was
What went well
- Wait times
What could be improved
- Office environment
- Staff wasn't friendly
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Oct 29, 2019
Reply Flag
Dr. Handsman is so friendly and truly knows what he is doing. I would highly recommend him to others.
What went well
No results
What could be improved
No results
Piscataway, NJ – Mar 06, 2017
Reply Flag
Dr. Brettis great with my daughter. She was nervous and scared to get a palate expander but the experience has been fabulous. Dr. Brett is very understanding and caring.
What went well
No results
What could be improved
No results
Christine in Kenilworth, NJ – Jan 19, 2017
Reply Flag
I am so happy to go to Dr. Handsman's office for my braces. He is a very talented orthodontist.
What went well
No results
What could be improved
No results
Jan 10, 2017
Reply Flag
Dr. Handsman is so friendly and knowledgeable. I could not be more pleased with all of his help so far.
What went well
No results
What could be improved
No results
Oct 26, 2016
Reply Flag
Dr. Handsman is by far the most knowledgeable orthodontist in the area. I am very pleased to be a patient of his.
What went well
No results
What could be improved
No results
Sep 10, 2016