Dr. Bana Ball, DMD
Shady Grove Pediatric Dentistry
15245 Shady Grove Rd # 260 Rockville, MD 20850Accepting new patients
Telehealth services available
Dr. Ball's Reviews
Likelihood to recommend Dr. Ball
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What went well
- Staff friendliness (47)
- Office environment (46)
- Explained conditions well (45)
What could be improved
- Didn't trust the provider's decisions (2)
Reply Flag
Very pleased with the facility, the staff, and the care. Made my unpredictable and sometimes rambunctious 3 year old son feel at total ease. Look forward to bringing him back for his next month cleaning appointment.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Rgizzle – Apr 08, 2021
Reply Flag
Dr. Ball and the staff are all amazing! From the phone call to simply make the appt to the actual dental visit- everything was just perfect. It was my 3yo daughter’s first visit- and she didn’t want to leave! Dr. Ball has a great way with kids and making them feel safe. The office itself is new, clean, great style and fun :) Very highly recommend!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jennifer V – Dec 10, 2020
Reply Flag
I brought my twins to see Dr. Ball for their first dentist visit. Dr. Ball and her team had a very warm and welcoming reception when we arrived. Her office is beautifully designed and pristine. During the appointment, Dr. Ball and her staff had excellent chairside manner. She guided me through the knee to knee exam and set my expectations . To help keep them calm during the cleaning and exam, we sang a song together. When it was all over, she took the time to speak with us about our daily routine and made suggestions. Dr. Ball made me feel so comfortable during the appointment that I scheduled my eldest daughter to see her. I highly recommend Dr. Ball.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
H. Karim-Kalamadeen – Dec 02, 2020
Reply Flag
Since the moment you come in into the practice the staff makes you feel very comfortable and at ease. They are amazing with the kids. Dr. Bana was very very gentle with my 2 year old. I will recommend them hands down at any time.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jackie Delpi – Nov 07, 2020
Reply Flag
We love Dr. Ball! She has been so amazing with our two children. We highly recommend her to anyone looking for a skilled and kind dentist for their children.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Joshua Peinado in Glen Arm, MD – Jul 24, 2018
Reply Flag
Dr. Ball is AMAZING with her patients as well as with the parents. She explains everything she is doing and she makes sure that each parent is knowledgeable of what needs to be done DAILY in preventing any issues. The staff from the time you walk in the door to leaving is PHENOMENAL. I would recommend Dr. Ball to ANYONE looking to enjoy QUALITY patient care.
What went well
No results
What could be improved
No results
Tameka C in Baltimore, MD – Nov 15, 2016