Latest Stories

by: Scott Booker
Jan 13 2017

Digital Innovation: Lessons Learned from the Hospitality Industry

Healthcare consumerism is here to stay. Fueled by increased financial responsibility, online accessibility and consumer resolve, consumerism has driven a significant transformation in the way hospitals engage, acquire and retain consumers. Now is the time for health systems to capitalize on this movement and learn from the successes of other industries that have already embraced this shift – such as travel, hospitality and finance.

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by: Chris Catallo
Jan 06 2017

Healthgrades Compiles 2017 Industry Insider List for Hospital Marketers

Hospital marketers operate in a complex environment—one that requires constant innovation to better engage and build loyalty among healthcare consumers. In order to keep pace with this change, there are a number of requisite strategies to employ that will ensure success in 2017.

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by: Andrea Pearson
Dec 21 2016

Happy Holidays from Healthgrades

We hope your 2016 was the best it could be. We wanted to take a moment to send you warm wishes from everyone at Healthgrades.

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by: Heather Keefe
Dec 20 2016

Healthgrades Hosts Tweet Chat About the Revolution in Healthcare Consumerism

Healthgrades recently kicked off a new “Innovative Perspectives” tweet chat series, designed to facilitate a discussion online with healthcare consumers, hospitals and health systems- to share their unique perspectives on industy trends.

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by: Scott Booker
Dec 12 2016

Healthgrades Relaunches Blog with New, Insightful Content

The industry is in the midst of a seismic shift. Healthcare consumerism has evolved the way patients seek health information and engage in their care. And hospitals have adjusted their normal course of business to better engage patients and build loyalty in a crowded care environment.

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From Twitter

@hgandreapearson Jan 17
I’m thrilled about the new site! @healthgrades is improving how consumers find info they need when they need it. Bi…
@hgscottbooker Jan 17
I'm so proud of our site improvements that will continue to help consumers make empowered choices about their healt…
@hgandreapearson Jan 16
St. Luke’s in Boise focuses on a critical puzzle piece: patient expectation & outcomes reported. via @StLukesHealth
@hgscottbooker Jan 16
A conversation between @NeilBlumenthal and @dhmeyer about mastering customer interaction via @FastCompany #FCNY16

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