Quality Center

What Americans Don’t Know About Their Doctors and Hospitals May Be Putting Their Health at Risk

Healthgrades Dr. Georgiou discusses consumer survey

New Studies from Healthgrades Point to the Information Gap in Healthcare and the Importance of Consumer Access to Objective Measures of Quality

October 23, 2012

Americans spend more time researching a refrigerator than they do choosing a doctor or hospital, according to a national study released today by Healthgrades.

The Consumer Research: America’s Readiness to Choose a Doctor or Hospital, a survey of more than 7,700 American adults, reveals a stark contrast between the importance they place on their choice of a doctor or hospital and the little amount of time they actually spend researching their options. Taking the time to carefully review a hospital’s performance can directly influence the outcome of care—and statistics show that in some cases, it can mean the difference between life and death.

To better equip Americans to make these important choices, Healthgrades published the American Hospital Quality Outcomes 2013: Healthgrades Report to the Nation. The report shines a light on how approximately 4,500 hospitals nationwide performed on risk-adjusted mortality and complication rates for nearly 30 of the most common conditions and procedures. We also identify key trends in hospital quality from 2009 through 2011.

For the first time Americans can now directly link the selection of a doctor to the hospital where the doctor practices. This gives consumers the power to differentiate the likelihood of a better health outcomes based on the hospital’s objective quality measures, such as mortality, complications, safety, and patient satisfaction.

Reports by State & City

Reports by State & City

See overall trends in healthcare:

See how informed patients are (pdf):

Mortality and Complication Rates in America’s Hospitals: See How Your State Performs

Hospital quality is improving in the United States overall, but large quality gaps persist at the state and local level. Healthgrades measures hospital quality objectively and based solely on clinical outcomes—whether the patient died or suffered a complication because of their procedure or treatment. As explained in our methodology, to make a fair comparison Healthgrades takes into account patient risk factors, such as age and medical condition, that increase the likelihood of death or complications. Click on a state below to see how your state is performing.

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About Healthgrades

Nearly 1 million times a day Americans rely on Healthgrades websites to find, compare, select and connect with a doctor or hospital, and use its comprehensive information about clinical outcomes, patient satisfaction, patient safety, and health conditions to make more informed healthcare decisions. Take charge of your healthcare at  Healthgrades.com or download the new Healthgrades iPhone app from  iTunes. To learn more about our reports or methodologies please  click here. To view our Quality Advertising Guidelines, please  click here.

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