Dr. Shen's Patient Satisfaction Surveys
Remember, what patients think about Dr. Shen is only one factor to consider regarding the quality of her care. Be sure to take a look at her training, experience, education and availability
Likelihood of recommending Dr. Shen to family and friends is out of 5
1 response
better than
national average
Your participation
is confidential
Survey Details
| Dr. Shen's Office & Staff | ||
|---|---|---|
| Ease of scheduling urgent appointments |
1 response
better than
national average
|
|
| Office environment, cleanliness, comfort, etc. |
1 response
better than
national average
|
|
| Staff friendliness and courteousness |
1 response
better than
national average
|
|
| Total wait time (waiting & exam rooms) |
31 – 45 minutes
1 response
worse than
national average
|
|
| Experience with Dr. Shen | ||
| Level of trust in provider's decisions |
1 response
better than
national average
|
|
| How well provider explains medical condition(s) |
1 response
better than
national average
|
|
| How well provider listens and answers questions |
1 response
better than
national average
|
|
| Spends appropriate amount of time with patients |
1 response
better than
national average
|
|