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Susan Spencer, NPP Patient Surveys for Susan Spencer, NPP, Albany, NY, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) • Female

4 Executive Park Dr
Albany, NY 12203
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Susan Spencer

Susan Spencer, NPP
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Likelihood to Recommend

  • 8 responses
1 5 8

4.6 out of 5

Susan Spencer's Office & Staff

Ease of scheduling urgent appointments

4.5 out of 5

6 responses

Office environment, cleanliness, comfort, etc.

5 out of 5

8 responses

Staff friendliness and courteousness

4.5 out of 5

8 responses

Total wait time (waiting & exam rooms)

Under 10 minutes

7 responses

Experience with Susan Spencer

Level of trust in provider's decisions

4.8 out of 5

8 responses

How well provider explains medical condition(s)

4.6 out of 5

8 responses

How well provider listens and answers questions

4.9 out of 5

8 responses

Spends appropriate amount of time with patients

4.3 out of 5

8 responses

How was your experience with Susan Spencer?

Provide feedback so others can make an informed decision.

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