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Susan Spencer, NPP http://cdn.hgimg.com/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Susan Spencer, NPP, Albany, NY, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) • Female

4 Executive Park Dr
Albany, NY 12203
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Susan Spencer

Likelihood of recommending Susan Spencer to family and friends is 4.6 out of 5 5 1 8

8 responses
above
national average

Your participation
is confidential

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Susan Spencer, NPP
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Susan Spencer's Office & Staff
Ease of scheduling urgent appointments
6 responses
above
national average
Office environment, cleanliness, comfort, etc.
8 responses
above
national average
Staff friendliness and courteousness
8 responses
above
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 7 responses
shorter than
national average
Experience with Susan Spencer
Level of trust in provider's decisions
8 responses
above
national average
How well provider explains medical condition(s)
8 responses
above
national average
How well provider listens and answers questions
8 responses
above
national average
Spends appropriate amount of time with patients
8 responses
above
national average

How was your experience with Susan Spencer?

Your participation in the survey will help other patients make informed decisions. You will also be helping Susan Spencer and her staff know how they are doing and how they can improve their services.

Your participation
is confidential

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