Dr. Susan M. O'Shea, OD

Dr. Susan M. O'Shea, OD http://d1ffafozi03i4l.cloudfront.net/img/prov/Y/X/6/YX69N_w120h160_v1905.jpg Patient Surveys for Dr. Susan M. O'Shea, OD, Framingham, MA, Optometry

Specializes in Optometry • Female • Age 37

26 Whittier St
Framingham, MA 01701
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. O'Shea

Dr. Susan M. O'Shea, OD
DR. O'SHEA RESPONDS - (Dr. O'Shea, edit your response)

Your satisfaction with the care we deliver is very important to us. We recognize that trust between a patient and a physician is the cornerstone of the patient-physician relationship and key to a successful treatment program. We strongly believe patients need a complete understanding of their medical conditions and treatment plans. Please call the office with any questions. 508-885-1188

Likelihood to Recommend

4.6
  • 8 responses
1 5 8

4.6 out of 5

Likelihood of recommending Dr. O'Shea to family and friends

4.6 out of 5

8 responses

Dr. O'Shea's Office & Staff

Ease of scheduling urgent appointments

4.8 out of 5

8 responses

Office environment, cleanliness, comfort, etc.

4.5 out of 5

8 responses

Staff friendliness and courteousness

4.5 out of 5

8 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

7 responses

Experience with Dr. O'Shea

Level of trust in provider's decisions

4.6 out of 5

8 responses

How well provider explains medical condition(s)

4.8 out of 5

8 responses

How well provider listens and answers questions

4.8 out of 5

8 responses

Spends appropriate amount of time with patients

4.6 out of 5

8 responses

How was your experience with Dr. O'Shea?

Provide feedback so others can make an informed decision.

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