Susan A. Hoover, NP

Susan A. Hoover, NP http://cdn.hgimg.com/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Susan A. Hoover, NP, Hyannis, MA, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) • Female

27 Park St Suite 3000
Hyannis, MA 02601
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Susan Hoover

Likelihood of recommending Susan Hoover to family and friends is 3.7 out of 5 5 1 3

3 responses
below
national average

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is confidential

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Susan A. Hoover, NP
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Susan Hoover's Office & Staff
Ease of scheduling urgent appointments
3 responses
below
national average
Office environment, cleanliness, comfort, etc.
3 responses
below
national average
Staff friendliness and courteousness
3 responses
below
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 3 responses
longer than
national average
Experience with Susan Hoover
Level of trust in provider's decisions
3 responses
below
national average
How well provider explains medical condition(s)
3 responses
below
national average
How well provider listens and answers questions
3 responses
below
national average
Spends appropriate amount of time with patients
3 responses
below
national average

How was your experience with Susan Hoover?

Your participation in the survey will help other patients make informed decisions. You will also be helping Susan Hoover and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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