Susan B. Frank, LCSW

Susan B. Frank, LCSW http://cdn.hgimg.com/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Susan B. Frank, LCSW, Richmond, VA, Social Work

Specializes in Social Work • Female

3500 Grove Ave Suite 101
Richmond, VA 23221
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Susan Frank

Likelihood of recommending Susan Frank to family and friends is 5 out of 5 5 1 2

2 responses
above
national average

Your participation
is confidential

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Susan B. Frank, LCSW
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Susan Frank's Office & Staff
Ease of scheduling urgent appointments
2 responses
above
national average
Office environment, cleanliness, comfort, etc.
2 responses
above
national average
Staff friendliness and courteousness
2 responses
above
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 2 responses
shorter than
national average
Experience with Susan Frank
Level of trust in provider's decisions
2 responses
above
national average
How well provider explains medical condition(s)
2 responses
above
national average
How well provider listens and answers questions
2 responses
above
national average
Spends appropriate amount of time with patients
2 responses
above
national average

How was your experience with Susan Frank?

Your participation in the survey will help other patients make informed decisions. You will also be helping Susan Frank and her staff know how they are doing and how they can improve their services.

Your participation
is confidential

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