Susan Frank, LCSW

Susan Frank, LCSW http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Susan Frank, LCSW, Richmond, VA, Social Work

Specializes in Social Work • Female

3500 Grove Ave Ste 101
Richmond, VA 23221
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades
patient satisfaction matters

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Susan Frank

Susan Frank, LCSW
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Likelihood to Recommend

5.0
  • 2 responses
1 5 2

5 out of 5

Likelihood of recommending Susan Frank to family and friends

5 out of 5

2 responses

Susan Frank's Office & Staff

Ease of scheduling urgent appointments

5 out of 5

2 responses

Office environment, cleanliness, comfort, etc.

5 out of 5

2 responses

Staff friendliness and courteousness

5 out of 5

2 responses

Total wait time (waiting & exam rooms)

Under 10 minutes

2 responses

Experience with Susan Frank

Level of trust in provider's decisions

5 out of 5

2 responses

How well provider explains medical condition(s)

5 out of 5

2 responses

How well provider listens and answers questions

5 out of 5

2 responses

Spends appropriate amount of time with patients

5 out of 5

2 responses

How was your experience with Susan Frank?

Provide feedback so others can make an informed decision.

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