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Susan Franchi, NP http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Susan Franchi, NP, Waltham, MA, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) • Female

671 Main St
Waltham, MA 02451
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Susan Franchi

Susan Franchi, NP
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Likelihood to Recommend

5
  • 1 Star Rating
1 5 1

5 out of 5

Likelihood of recommending Susan Franchi to family and friends

5 out of 5

1 response

Susan Franchi's Office & Staff

Ease of scheduling urgent appointments

4 out of 5

1 response

Office environment, cleanliness, comfort, etc.

4 out of 5

1 response

Staff friendliness and courteousness

4 out of 5

1 response

Total wait time (waiting & exam rooms)

10 – 15 minutes

1 response

Experience with Susan Franchi

Level of trust in provider's decisions

5 out of 5

1 response

How well provider explains medical condition(s)

5 out of 5

1 response

How well provider listens and answers questions

5 out of 5

1 response

Spends appropriate amount of time with patients

5 out of 5

1 response

How was your experience with Susan Franchi?

Provide feedback so others can make an informed decision.

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