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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more that meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Soo-Myo Kim

Likelihood of recommending Soo-Myo Kim to family and friends is 5 out of 5

5 3 responses
better than
national average

Your participation
is confidential

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Survey Details

Soo-Myo Kim's Office & Staff
Ease of scheduling urgent appointments
5 3 responses
better than
national average
Office environment, cleanliness, comfort, etc.
4.7 3 responses
better than
national average
Staff friendliness and courteousness
5 3 responses
better than
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 3 responses
better than
national average
Experience with Soo-Myo Kim
Level of trust in provider's decisions
5 3 responses
better than
national average
How well provider explains medical condition(s)
5 3 responses
better than
national average
How well provider listens and answers questions
5 3 responses
better than
national average
Spends appropriate amount of time with patients
5 3 responses
better than
national average

How was your experience with Soo-Myo Kim?

Your participation in the survey will help other patients make informed decisions. You will also be helping Soo-Myo Kim and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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