Sandra J. Festian http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Sandra J. Festian, Iron Mountain, MI, Social Work

Specializes in Social Work - Female

427 S Stephenson Ave
Iron Mountain, MI 49801
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Sandra Festian

Likelihood of recommending Sandra Festian to family and friends is 3 out of 5 5 1 2

3 2 responses
below
national average

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Survey Details

Sandra Festian's Office & Staff
Ease of scheduling urgent appointments
3 2 responses
below
national average
Office environment, cleanliness, comfort, etc.
3.5 2 responses
below
national average
Staff friendliness and courteousness
3 2 responses
below
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 2 responses
shorter than
national average
Experience with Sandra Festian
Level of trust in provider's decisions
3 2 responses
below
national average
How well provider explains medical condition(s)
4 2 responses
below
national average
How well provider listens and answers questions
4 2 responses
below
national average
Spends appropriate amount of time with patients
4.5 2 responses
above
national average

How was your experience with Sandra Festian?

Your participation in the survey will help other patients make informed decisions. You will also be helping Sandra Festian and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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