Dr. Robert Johnson, OD

Dr. Robert Johnson, OD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Robert Johnson, OD, Arlington, MA, Optometry

Specializes in Optometry • Male

366 Massachusetts Ave Suite 102
Arlington, MA 02474
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Johnson

Likelihood of recommending Dr. Johnson to family and friends is 5 out of 5 5 1 1

1 response
above
national average

Your participation
is confidential

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Dr. Robert Johnson, OD
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Dr. Johnson's Office & Staff
Ease of scheduling urgent appointments
1 response
above
national average
Office environment, cleanliness, comfort, etc.
1 response
above
national average
Staff friendliness and courteousness
1 response
above
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 1 response
longer than
national average
Experience with Dr. Johnson
Level of trust in provider's decisions
1 response
above
national average
How well provider explains medical condition(s)
1 response
above
national average
How well provider listens and answers questions
1 response
above
national average
Spends appropriate amount of time with patients
1 response
above
national average

How was your experience with Dr. Johnson?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Johnson and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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