Robert A. Henley, LPC http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Robert A. Henley, LPC, Marble Falls, TX, Counseling & Psychology

Specializes in Counseling - Male

706 1st St
Marble Falls, TX 78654
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Robert Henley

Likelihood of recommending Robert Henley to family and friends is 2.6 out of 5 5 1 5

2.6 5 responses
below
national average

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Survey Details

Robert Henley's Office & Staff
Ease of scheduling urgent appointments
3 5 responses
below
national average
Office environment, cleanliness, comfort, etc.
3.2 5 responses
below
national average
Staff friendliness and courteousness
3.2 5 responses
below
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 5 responses
same as
national average
Experience with Robert Henley
Level of trust in provider's decisions
2.6 5 responses
below
national average
How well provider explains medical condition(s)
2.8 5 responses
below
national average
How well provider listens and answers questions
3.2 5 responses
below
national average
Spends appropriate amount of time with patients
3.2 5 responses
below
national average

How was your experience with Robert Henley?

Your participation in the survey will help other patients make informed decisions. You will also be helping Robert Henley and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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