Robert E. Brown, OD http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Robert E. Brown, OD, Kingston, PA, Optometry

Specializes in Optometry - Male

693 W Market St
Kingston, PA 18704
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Robert Brown

Likelihood of recommending Robert Brown to family and friends is 5 out of 5 5 1 1

5 1 response
above
national average

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Survey Details

Robert Brown's Office & Staff
Ease of scheduling urgent appointments
5 1 response
above
national average
Office environment, cleanliness, comfort, etc.
4 1 response
below
national average
Staff friendliness and courteousness
5 1 response
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 1 response
same as
national average
Experience with Robert Brown
Level of trust in provider's decisions
5 1 response
above
national average
How well provider explains medical condition(s)
5 1 response
above
national average
How well provider listens and answers questions
5 1 response
above
national average
Spends appropriate amount of time with patients
5 1 response
above
national average

How was your experience with Robert Brown?

Your participation in the survey will help other patients make informed decisions. You will also be helping Robert Brown and his staff know how they are doing and how they can improve their services.
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is confidential

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