Olivia M. Newby, FNP http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Olivia M. Newby, FNP, Norfolk, VA, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) - Female

930 Majestic Ave Suite 220
Norfolk, VA 23504
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Olivia Newby

Likelihood of recommending Olivia Newby to family and friends is 4 out of 5 5 1 2

4 2 responses
same as
national average

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Survey Details

Olivia Newby's Office & Staff
Ease of scheduling urgent appointments
3.5 2 responses
below
national average
Office environment, cleanliness, comfort, etc.
3.5 2 responses
below
national average
Staff friendliness and courteousness
3.5 2 responses
below
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 2 responses
below
national average
Experience with Olivia Newby
Level of trust in provider's decisions
4 2 responses
below
national average
How well provider explains medical condition(s)
4.5 2 responses
above
national average
How well provider listens and answers questions
4.5 2 responses
above
national average
Spends appropriate amount of time with patients
4.5 2 responses
above
national average

How was your experience with Olivia Newby?

Your participation in the survey will help other patients make informed decisions. You will also be helping Olivia Newby and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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