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Nancy L. Shands, MS Patient Surveys for Nancy L. Shands, MS, Fairfax, VA, Counseling & Psychology & Marriage & Family Therapy

Specializes in Counseling • Female

10560 Main St
Fairfax, VA 22030
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Nancy Shands

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Likelihood to Recommend

  • 3 Star Ratings
1 5 3

4.7 out of 5

Likelihood of recommending Nancy Shands to family and friends

4.7 out of 5

3 responses

Nancy Shands' Office & Staff

Ease of scheduling urgent appointments

3.7 out of 5

3 responses

Office environment, cleanliness, comfort, etc.

4 out of 5

3 responses

Staff friendliness and courteousness

4.3 out of 5

3 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

2 responses

Experience with Nancy Shands

Level of trust in provider's decisions

4.7 out of 5

3 responses

How well provider explains medical condition(s)

5 out of 5

3 responses

How well provider listens and answers questions

5 out of 5

3 responses

Spends appropriate amount of time with patients

5 out of 5

3 responses

How was your experience with Nancy Shands?

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