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Michele M. Cerra, FNP http://cdn.hgimg.com/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Michele M. Cerra, FNP, Durham, NC, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) • Female

DUMC 2918
Durham, NC 27710
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Michele Cerra

Likelihood of recommending Michele Cerra to family and friends is 5 out of 5 5 1 1

1 response
above
national average

Your participation
is confidential

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Michele M. Cerra, FNP
Are you Michele Cerra?
Post a response on your personalized profile.
Michele Cerra's Office & Staff
Ease of scheduling urgent appointments
1 response
same as
national average
Office environment, cleanliness, comfort, etc.
1 response
above
national average
Staff friendliness and courteousness
1 response
below
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 1 response
same as
national average
Experience with Michele Cerra
Level of trust in provider's decisions
1 response
above
national average
How well provider explains medical condition(s)
1 response
above
national average
How well provider listens and answers questions
1 response
above
national average
Spends appropriate amount of time with patients
1 response
above
national average

How was your experience with Michele Cerra?

Your participation in the survey will help other patients make informed decisions. You will also be helping Michele Cerra and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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