Profile Photo of Michele M. Cerra, FNP

Michele M. Cerra, FNP http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Michele M. Cerra, FNP, Durham, NC, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) • Female

DUMC 2918
Durham, NC 27710
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Michele Cerra

Michele M. Cerra, FNP
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Likelihood to Recommend

5
  • 1 Star Rating
1 5 1

5 out of 5

Likelihood of recommending Michele Cerra to family and friends

5 out of 5

1 response

Michele Cerra's Office & Staff

Ease of scheduling urgent appointments

4 out of 5

1 response

Office environment, cleanliness, comfort, etc.

5 out of 5

1 response

Staff friendliness and courteousness

4 out of 5

1 response

Total wait time (waiting & exam rooms)

10 – 15 minutes

1 response

Experience with Michele Cerra

Level of trust in provider's decisions

5 out of 5

1 response

How well provider explains medical condition(s)

5 out of 5

1 response

How well provider listens and answers questions

5 out of 5

1 response

Spends appropriate amount of time with patients

5 out of 5

1 response

How was your experience with Michele Cerra?

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Find the Right Provider For You.

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