Matthew A. Hensley, ARNP http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Matthew A. Hensley, ARNP, Ashland, KY, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) - Male

10650 US Route 60
Ashland, KY 41102
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Matthew Hensley

Likelihood of recommending Matthew Hensley to family and friends is 5 out of 5 5 1 2

5 2 responses
above
national average

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Survey Details

Matthew Hensley's Office & Staff
Ease of scheduling urgent appointments
5 2 responses
above
national average
Office environment, cleanliness, comfort, etc.
5 2 responses
above
national average
Staff friendliness and courteousness
5 2 responses
above
national average
Total wait time (waiting & exam rooms)
Over 45 minutes 2 response
longer than
national average
Experience with Matthew Hensley
Level of trust in provider's decisions
5 2 responses
above
national average
How well provider explains medical condition(s)
5 2 responses
above
national average
How well provider listens and answers questions
5 2 responses
above
national average
Spends appropriate amount of time with patients
5 2 responses
above
national average

How was your experience with Matthew Hensley?

Your participation in the survey will help other patients make informed decisions. You will also be helping Matthew Hensley and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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