Marcellia D. Stephens, MSN http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Marcellia D. Stephens, MSN, Cleveland, OH, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) - Female

9500 Euclid Ave Suite A-10
Cleveland, OH 44195
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Marcellia Stephens

Likelihood of recommending Marcellia Stephens to family and friends is 5 out of 5 5 1 1

5 1 response
above
national average

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is confidential

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Survey Details

Marcellia Stephens' Office & Staff
Ease of scheduling urgent appointments
5 1 response
above
national average
Office environment, cleanliness, comfort, etc.
5 1 response
above
national average
Staff friendliness and courteousness
5 1 response
above
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 1 response
above
national average
Experience with Marcellia Stephens
Level of trust in provider's decisions
5 1 response
above
national average
How well provider explains medical condition(s)
5 1 response
above
national average
How well provider listens and answers questions
5 1 response
above
national average
Spends appropriate amount of time with patients
5 1 response
above
national average

How was your experience with Marcellia Stephens?

Your participation in the survey will help other patients make informed decisions. You will also be helping Marcellia Stephens and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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