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Kevin J. Lacey, PT http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Kevin J. Lacey, PT, Mattawan, MI, Physical Therapy

Specializes in Physical Therapy • Male • Age 52

23200 Red Arrow Hwy Ste A
Mattawan, MI 49071
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Kevin Lacey

Likelihood of recommending Kevin Lacey to family and friends is 4.2 out of 5 5 1 11

11 responses
above
national average

Your participation
is confidential

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Kevin J. Lacey, PT
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Kevin Lacey's Office & Staff
Ease of scheduling urgent appointments
11 responses
above
national average
Office environment, cleanliness, comfort, etc.
11 responses
above
national average
Staff friendliness and courteousness
11 responses
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 9 responses
same as
national average
Experience with Kevin Lacey
Level of trust in provider's decisions
11 responses
above
national average
How well provider explains medical condition(s)
11 responses
above
national average
How well provider listens and answers questions
11 responses
same as
national average
Spends appropriate amount of time with patients
11 responses
below
national average

How was your experience with Kevin Lacey?

Your participation in the survey will help other patients make informed decisions. You will also be helping Kevin Lacey and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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