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Kevin Lacey, PT Patient Surveys for Kevin Lacey, PT, Mattawan, MI, Physical Therapy

Specializes in Physical Therapy • Male • Age 52

23200 Red Arrow Hwy Ste A
Mattawan, MI 49071
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Kevin Lacey

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Likelihood to Recommend

  • 11 responses
1 5 11

4.2 out of 5

Kevin Lacey's Office & Staff

Ease of scheduling urgent appointments

4.2 out of 5

11 responses

Office environment, cleanliness, comfort, etc.

4.4 out of 5

11 responses

Staff friendliness and courteousness

4.4 out of 5

11 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

9 responses

Experience with Kevin Lacey

Level of trust in provider's decisions

4.2 out of 5

11 responses

How well provider explains medical condition(s)

4.3 out of 5

11 responses

How well provider listens and answers questions

4.1 out of 5

11 responses

Spends appropriate amount of time with patients

3.8 out of 5

11 responses

How was your experience with Kevin Lacey?

Provide feedback so others can make an informed decision.

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