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Kelly Phelps, PSY http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Kelly Phelps, PSY, Belmont, MA, Clinical Psychology & Psychology

Specializes in Clinical Psychology • Female

115 Mill St
Belmont, MA 02478
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Kelly Phelps

Kelly Phelps, PSY
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Likelihood to Recommend

5
  • 4 Star Ratings
1 5 4

5 out of 5

Likelihood of recommending Kelly Phelps to family and friends

5 out of 5

4 responses

Kelly Phelps' Office & Staff

Ease of scheduling urgent appointments

4.8 out of 5

4 responses

Office environment, cleanliness, comfort, etc.

5 out of 5

4 responses

Staff friendliness and courteousness

5 out of 5

4 responses

Total wait time (waiting & exam rooms)

Under 10 minutes

3 responses

Experience with Kelly Phelps

Level of trust in provider's decisions

5 out of 5

4 responses

How well provider explains medical condition(s)

4.8 out of 5

4 responses

How well provider listens and answers questions

4.8 out of 5

4 responses

Spends appropriate amount of time with patients

5 out of 5

4 responses

How was your experience with Kelly Phelps?

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