Kelly A. Lapa, CRNP

Kelly A. Lapa, CRNP http://cdn.hgimg.com/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Kelly A. Lapa, CRNP, Abington, PA, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) • Female

1235 Old York Rd Ste 113
Abington, PA 19001
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Kelly Lapa

Likelihood of recommending Kelly Lapa to family and friends is 4.4 out of 5 5 1 7

7 responses
above
national average

Your participation
is confidential

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Kelly A. Lapa, CRNP
Are you Kelly Lapa?
Post a response on your personalized profile.
Kelly Lapa's Office & Staff
Ease of scheduling urgent appointments
7 responses
above
national average
Office environment, cleanliness, comfort, etc.
7 responses
above
national average
Staff friendliness and courteousness
7 responses
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 7 responses
same as
national average
Experience with Kelly Lapa
Level of trust in provider's decisions
7 responses
above
national average
How well provider explains medical condition(s)
7 responses
above
national average
How well provider listens and answers questions
7 responses
above
national average
Spends appropriate amount of time with patients
7 responses
above
national average

How was your experience with Kelly Lapa?

Your participation in the survey will help other patients make informed decisions. You will also be helping Kelly Lapa and her staff know how they are doing and how they can improve their services.

Your participation
is confidential

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