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Dr. Kelly L. Bishop-Diaz, PHD http://d1ffafozi03i4l.cloudfront.net/img/prov/Y/D/K/YDKQ6_w120h160_v6481.jpg Patient Surveys for Dr. Kelly L. Bishop-Diaz, PHD, Knoxville, TN, Clinical Psychology & Counseling & Psychology

Specializes in Clinical Psychology • Female • Age 39

9111 Cross Park Dr Ste D200
Knoxville, TN 37923
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Bishop-Diaz

Likelihood of recommending Dr. Bishop-Diaz to family and friends is 4 out of 5 5 1 21

21 responses
same as
national average

Your participation
is confidential

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Dr. Kelly L. Bishop-Diaz, PHD
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Dr. Bishop-Diaz's Office & Staff
Ease of scheduling urgent appointments
20 responses
above
national average
Office environment, cleanliness, comfort, etc.
20 responses
above
national average
Staff friendliness and courteousness
20 responses
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 19 responses
same as
national average
Experience with Dr. Bishop-Diaz
Level of trust in provider's decisions
20 responses
below
national average
How well provider explains medical condition(s)
20 responses
same as
national average
How well provider listens and answers questions
20 responses
same as
national average
Spends appropriate amount of time with patients
20 responses
same as
national average

How was your experience with Dr. Bishop-Diaz?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Bishop-Diaz and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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