Profile Photo of Kathleen K. Exelby, LPC

Kathleen K. Exelby, LPC Patient Surveys for Kathleen K. Exelby, LPC, Scottsdale, AZ, Counseling & Psychology

Specializes in Counseling • Female • Age 58

16700 N Thompson Peak Pkwy Ste 120
Scottsdale, AZ 85260
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Kathleen Exelby

Kathleen K. Exelby, LPC
KATHLEEN EXELBY RESPONDS - (Kathleen Exelby, edit your response)

Most clients are referred by other clients.

Likelihood to Recommend

  • 9 responses
1 5 9

4.1 out of 5

Kathleen Exelby's Office & Staff

Ease of scheduling urgent appointments

4.6 out of 5

9 responses

Office environment, cleanliness, comfort, etc.

4.6 out of 5

9 responses

Staff friendliness and courteousness

4.6 out of 5

9 responses

Total wait time (waiting & exam rooms)

Under 10 minutes

7 responses

Experience with Kathleen Exelby

Level of trust in provider's decisions

4.4 out of 5

9 responses

How well provider explains medical condition(s)

4.1 out of 5

9 responses

How well provider listens and answers questions

4.1 out of 5

9 responses

Spends appropriate amount of time with patients

4.3 out of 5

9 responses

How was your experience with Kathleen Exelby?

Provide feedback so others can make an informed decision.

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