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Joan McDonald, LCSW http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Joan McDonald, LCSW, Charleston, WV, Psychology

Specializes in Psychology • Female

800 Pennsylvania Ave
Charleston, WV 25302
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Joan McDonald

Joan McDonald's Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Experience with Joan McDonald
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Overall
Likelihood of recommending Joan McDonald to family and friends*
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