Jennifer K. Bass, OD http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Jennifer K. Bass, OD, Mount Vernon, IL, Optometry

Specializes in Optometry - Female

112 S 42nd St
Mount Vernon, IL 62864
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Jennifer Bass

Likelihood of recommending Jennifer Bass to family and friends is 5 out of 5 5 1 2

5 2 responses
above
national average

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Survey Details

Jennifer Bass' Office & Staff
Ease of scheduling urgent appointments
5 2 responses
above
national average
Office environment, cleanliness, comfort, etc.
5 2 responses
above
national average
Staff friendliness and courteousness
5 2 responses
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 2 responses
shorter than
national average
Experience with Jennifer Bass
Level of trust in provider's decisions
5 2 responses
above
national average
How well provider explains medical condition(s)
5 2 responses
above
national average
How well provider listens and answers questions
5 2 responses
above
national average
Spends appropriate amount of time with patients
5 2 responses
above
national average

How was your experience with Jennifer Bass?

Your participation in the survey will help other patients make informed decisions. You will also be helping Jennifer Bass and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

Find the Right Provider For You.

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