Profile Photo of Dr. Jen Tung Chen, PHARMD

Dr. Jen Tung Chen, PHARMD Patient Surveys for Dr. Jen Tung Chen, PHARMD, San Jose, CA, Pharmacotherapy

Specializes in Pharmacotherapy • Male

751 S Bascom Ave # BE034
San Jose, CA 95128
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Chen

How was your experience with Dr. Chen?
Likelihood of recommending Dr. Chen to family and friends*
Tell us about your experience with Dr. Chen
Tell us about the office & staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
Under 10 minutes
Tell us about Dr. Chen
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Tell us about yourself How's this used?
Your gender:
Your age group:
18 – 24 years old
Number of office visits you've had in the last 2 years:
0 visits
Display Name:
City, State:
Email: *
How would you like to verify your survey? *
Standard text messaging and data rates may apply.

Submit Survey

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