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Dr. James Ferguson, OD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. James Ferguson, OD, Highland, IN, Optometry

Specializes in Optometry • Male

8417 Kennedy Ave
Highland, IN 46322
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Ferguson

Dr. James Ferguson, OD
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Likelihood to Recommend

5
  • 2 Star Ratings
1 5 2

5 out of 5

Likelihood of recommending Dr. Ferguson to family and friends

5 out of 5

2 responses

Dr. Ferguson's Office & Staff

Ease of scheduling urgent appointments

5 out of 5

2 responses

Office environment, cleanliness, comfort, etc.

5 out of 5

2 responses

Staff friendliness and courteousness

5 out of 5

2 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

2 responses

Experience with Dr. Ferguson

Level of trust in provider's decisions

5 out of 5

1 response

How well provider explains medical condition(s)

5 out of 5

1 response

How well provider listens and answers questions

5 out of 5

1 response

Spends appropriate amount of time with patients

5 out of 5

1 response

How was your experience with Dr. Ferguson?

Provide feedback so others can make an informed decision.

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