Heather Shelley, CPM

Heather Shelley, CPM http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Heather Shelley, CPM, Orem, UT, Midwifery

Specializes in Midwifery • Female

1111 S Orem Blvd Ste B
Orem, UT 84058
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Heather Shelley

Heather Shelley, CPM
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Likelihood to Recommend

3.2
  • 24 responses
1 5 24

3.2 out of 5

Likelihood of recommending Heather Shelley to family and friends

3.2 out of 5

24 responses

Heather Shelley's Office & Staff

Ease of scheduling urgent appointments

3.8 out of 5

23 responses

Office environment, cleanliness, comfort, etc.

3.7 out of 5

23 responses

Staff friendliness and courteousness

4 out of 5

23 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

18 responses

Experience with Heather Shelley

Level of trust in provider's decisions

3.3 out of 5

24 responses

How well provider explains medical condition(s)

3.7 out of 5

23 responses

How well provider listens and answers questions

3.8 out of 5

23 responses

Spends appropriate amount of time with patients

3.8 out of 5

23 responses

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