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Dr. Esther Markus, PHD

Clinical Psychology, Female

101 E Gregory Blvd
Kansas City, MO 64114
OverviewBackgroundHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more that meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Markus

Likelihood of recommending Dr. Markus to family and friends is 5 out of 5

5 1 response
better than
national average

Your participation
is confidential

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Are you Dr. Markus?
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Survey Details

Dr. Markus' Office & Staff
Ease of scheduling urgent appointments
5 1 response
better than
national average
Office environment, cleanliness, comfort, etc.
5 1 response
better than
national average
Staff friendliness and courteousness
3 1 response
worse than
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 1 response
better than
national average
Experience with Dr. Markus
Level of trust in provider's decisions
5 1 response
better than
national average
How well provider explains medical condition(s)
5 1 response
better than
national average
How well provider listens and answers questions
5 1 response
better than
national average
Spends appropriate amount of time with patients
5 1 response
better than
national average

How was your experience with Dr. Markus?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Markus and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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