Donna S. Thornhill, MALPC

Donna S. Thornhill, MALPC http://cdn.hgimg.com/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Donna S. Thornhill, MALPC, O Fallon, MO, Counseling & Psychology

Specializes in Counseling • Female

7400 S Outer 364
O Fallon, MO 63368
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Donna Thornhill

Likelihood of recommending Donna Thornhill to family and friends is
2.3 out of 5
5 1 3

3 responses
below
national average

Your participation
is confidential

Take the Survey
Donna S. Thornhill, MALPC
Are you Donna Thornhill?
Post a response on your personalized profile.
Donna Thornhill's Office & Staff
Ease of scheduling urgent appointments
3 responses
below
national average
Office environment, cleanliness, comfort, etc.
3 responses
below
national average
Staff friendliness and courteousness
3 responses
below
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 3 responses
same as
national average
Experience with Donna Thornhill
Level of trust in provider's decisions
3 responses
below
national average
How well provider explains medical condition(s)
3 responses
below
national average
How well provider listens and answers questions
3 responses
below
national average
Spends appropriate amount of time with patients
3 responses
below
national average

How was your experience with Donna Thornhill?

Your participation in the survey will help other patients make informed decisions. You will also be helping Donna Thornhill and her staff know how they are doing and how they can improve their services.

Your participation
is confidential

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