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Courtney L. Russ, FNP-BC http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Courtney L. Russ, FNP-BC, Wilmington, DE, Nursing (Nurse Practitioner)

Specializes in Nursing (Nurse Practitioner) • Female

1802 W 4th St Ste 203
Wilmington, DE 19805
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Courtney Russ

Likelihood of recommending Courtney Russ to family and friends is 5 out of 5 5 1 2

2 responses
above
national average

Your participation
is confidential

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Courtney L. Russ, FNP-BC
Are you Courtney Russ?
Post a response on your personalized profile.
Courtney Russ' Office & Staff
Ease of scheduling urgent appointments
2 responses
above
national average
Office environment, cleanliness, comfort, etc.
2 responses
above
national average
Staff friendliness and courteousness
2 responses
above
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 2 responses
shorter than
national average
Experience with Courtney Russ
Level of trust in provider's decisions
2 responses
above
national average
How well provider explains medical condition(s)
2 responses
above
national average
How well provider listens and answers questions
2 responses
above
national average
Spends appropriate amount of time with patients
2 responses
above
national average

How was your experience with Courtney Russ?

Your participation in the survey will help other patients make informed decisions. You will also be helping Courtney Russ and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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