Colleen M. Shackelford, RN http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Colleen M. Shackelford, RN, Eagle, ID, Nursing (Nurse Practitioner) & Nursing (Registered Nurse)

Specializes in Nursing (Nurse Practitioner) - Female

951 E Plaza Dr Suite 110
Eagle, ID 83616
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Colleen Shackelford

Likelihood of recommending Colleen Shackelford to family and friends is 3 out of 5 5 1 2

3 2 responses
below
national average

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Survey Details

Colleen Shackelford's Office & Staff
Ease of scheduling urgent appointments
4 2 responses
same as
national average
Office environment, cleanliness, comfort, etc.
4.5 2 responses
above
national average
Staff friendliness and courteousness
4.5 2 responses
above
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 2 responses
below
national average
Experience with Colleen Shackelford
Level of trust in provider's decisions
3.5 2 responses
below
national average
How well provider explains medical condition(s)
4.5 2 responses
above
national average
How well provider listens and answers questions
4.5 2 responses
above
national average
Spends appropriate amount of time with patients
3 2 responses
below
national average

How was your experience with Colleen Shackelford?

Your participation in the survey will help other patients make informed decisions. You will also be helping Colleen Shackelford and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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