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Bonnie Hancock, MSS http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Bonnie Hancock, MSS, Reading, PA, Social Work

Specializes in Social Work • Female

1328 Broadway Blvd
Reading, PA 19607
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Bonnie Hancock

Bonnie Hancock, MSS
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Likelihood to Recommend

5.0
  • 2 responses
1 5 2

5 out of 5

Bonnie Hancock's Office & Staff

Ease of scheduling urgent appointments

4.5 out of 5

2 responses

Office environment, cleanliness, comfort, etc.

4.5 out of 5

2 responses

Staff friendliness and courteousness

4.5 out of 5

2 responses

Total wait time (waiting & exam rooms)

Under 10 minutes

2 responses

Experience with Bonnie Hancock

Level of trust in provider's decisions

4.5 out of 5

2 responses

How well provider explains medical condition(s)

4.5 out of 5

2 responses

How well provider listens and answers questions

4.5 out of 5

2 responses

Spends appropriate amount of time with patients

4.5 out of 5

2 responses

How was your experience with Bonnie Hancock?

Provide feedback so others can make an informed decision.

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