Andrew D. Penn, NP http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Andrew D. Penn, NP, Redwood City, CA, Nursing (Registered Nurse) & Nursing (Nurse Practitioner) & Nursing (Clinical Nurse Specialist)

Specializes in Nursing (Registered Nurse) - Male

1400 Veterans Blvd Suite 4
Redwood City, CA 94063
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Andrew Penn

Likelihood of recommending Andrew Penn to family and friends is 5 out of 5 5 1 4

5 4 responses
above
national average

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is confidential

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Survey Details

Andrew Penn's Office & Staff
Ease of scheduling urgent appointments
4.8 4 responses
above
national average
Office environment, cleanliness, comfort, etc.
4.8 4 responses
above
national average
Staff friendliness and courteousness
5 4 responses
above
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 4 responses
shorter than
national average
Experience with Andrew Penn
Level of trust in provider's decisions
5 4 responses
above
national average
How well provider explains medical condition(s)
5 4 responses
above
national average
How well provider listens and answers questions
5 4 responses
above
national average
Spends appropriate amount of time with patients
5 4 responses
above
national average

How was your experience with Andrew Penn?

Your participation in the survey will help other patients make informed decisions. You will also be helping Andrew Penn and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

Find the Right Provider For You.

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