Dr. Wing C. Chau, MD

Dr. Wing C. Chau, MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Wing C. Chau, MD, Richland, WA, Physical Medicine & Rehabilitation

Specializes in Physical Medicine & Rehabilitation • Male • Age 57

OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Chau

Likelihood of recommending Dr. Chau to family and friends is
2.9 out of 5
5 1 27

27 responses
below
national average

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is confidential

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Dr. Wing C. Chau, MD
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Dr. Chau's Office & Staff
Ease of scheduling urgent appointments
26 responses
below
national average
Office environment, cleanliness, comfort, etc.
26 responses
below
national average
Staff friendliness and courteousness
25 responses
below
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 26 responses
same as
national average
Experience with Dr. Chau
Level of trust in provider's decisions
27 responses
below
national average
How well provider explains medical condition(s)
27 responses
below
national average
How well provider listens and answers questions
27 responses
below
national average
Spends appropriate amount of time with patients
27 responses
below
national average

How was your experience with Dr. Chau?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Chau and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

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