Profile Photo of Dr. William Lapenna, MD

Dr. William Lapenna, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/X/4/9/X49D8_w120h160.jpg Patient Surveys for Dr. William Lapenna, MD, Kalamazoo, MI, Cardiology & Internal Medicine

Specializes in Cardiology • Male • Age 62

1717 Shaffer St Ste 232
Kalamazoo, MI 49048
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Lapenna

Dr. William Lapenna, MD
Are you Dr. Lapenna?
Post a response on your personalized profile.

Likelihood to Recommend

5
  • 4 Star Ratings
1 5 4

5 out of 5

Likelihood of recommending Dr. Lapenna to family and friends

5 out of 5

4 responses

Dr. Lapenna's Office & Staff

Ease of scheduling urgent appointments

4.3 out of 5

4 responses

Office environment, cleanliness, comfort, etc.

4.5 out of 5

4 responses

Staff friendliness and courteousness

4.5 out of 5

4 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

4 responses

Experience with Dr. Lapenna

Level of trust in provider's decisions

5 out of 5

4 responses

How well provider explains medical condition(s)

5 out of 5

4 responses

How well provider listens and answers questions

5 out of 5

4 responses

Spends appropriate amount of time with patients

4.8 out of 5

4 responses

How was your experience with Dr. Lapenna?

Provide feedback so others can make an informed decision.

Find the Right Doctor For You.

  • Cardiology
Dr. Robert Lapenna, MD
Cardiology
Same location as Dr. Lapenna
Dr. Xiaoke Liu, MD
Cardiology
0.09 miles away
Dr. Sreenivas Kamath, MD
Cardiology
0.09 miles away
Dr. Christopher Rogers, DO
Cardiology
1.89 miles away
Dr. Joel Reinoehl, MD
Cardiology
1.89 miles away
Dr. Douglas Wunderly, MD
Cardiology
1.89 miles away
Dr. Tim Fischell, MD
Cardiology
0.09 miles away
Dr. Paul Cheng, MD
Cardiology
Same location as Dr. Lapenna
Dr. John Schonder, MD
Cardiology
1.89 miles away
Dr. Anthony King, MD
Cardiology
0.09 miles away
The VideoCalloutContainer had no content.

© Copyright 2015 Healthgrades Operating Company, Inc. Patent US Nos. 7,752,060 and 8,719,052. All Rights Reserved. 
Third Party materials included herein protected under copyright law.

Use of this website and any information contained herein is governed by the Healthgrades User Agreement.